Human Resources Business Partner - Behavioral Health 266

at  Telecare Corporation

Telecare’s mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

POSITION SUMMARY

The Human Resource Business Partner (HRBP) supports programs in assigned region and partners with regional and program leaders to deliver human resource strategies to drive engagement and retention; through enhancing staff performance, employee development, recruiting and retention efforts, and facilitating learning and development initiatives. The HRBP consults with key stakeholders and employees and provides solid recommendations on strategic HR solutions to improve business outcomes. The HRBP position requires the ability to build strong and effective relationships with employees, leaders, management, and senior leaders to become a trusted and respected partner and coach.

SKILLS

• Excellent written, verbal communication and presentation skills
• Ability to think critically and provide sound recommendations and direction
• Ability to successfully manage and prioritize competing priorities
• Ability to operate with the highest level of integrity, confidentiality, and independently
• Ability to manage workload complexities for multi-site locations
• Ability to interact with all levels of staff
• Strong computer skill set; excel, word, power point, etc.

The essential functions listed below are general examples and not a description of comprehensive duties. Specific duties and responsibilities may vary depending on regional and operational needs.

• Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders.
• Assist in the delivery of organizational priorities across assigned region to provide an employee-orientated company culture that emphasis employee engagement, retention, and development.
• Assist the Regional Human Resource Manager with implementation of policies to ensure compliance and consistency across the region.
• Ensures policies and procedures are in place and carried out appropriately within the programs and region.
• Actively assist in the implementation of HR programs, identifies opportunities for improvement, and works to resolve problems at the lowest possible organizational level.
• Partners with program leadership on recruitment initiatives and drives the creation and delivery of retention efforts, and monitors for success.
• Provides analysis and recommendation in talent management and workforce planning utilizing HR metrics.
• Collaborates with Regional HR Manager and business leaders to ensure identified talent is developed and succession risk are anticipated.
• Partners with program leaders to assist in problem solving complex HR issues, conflict resolution, team building, coaching and development opportunities.
• Diagnosis causes of unwanted attrition and implements interventions to improve retention within region
• Identifies training opportunities and partners with learning and development team to deliver structured programs
• Contributes to the development, and support of HR dashboard, monitoring of HR metrics and analysis of trends. Identifies root causes and takes proactive remedial action and partners with program leadership to implement appropriate course of action.
• Assist and supports leaders with employee performance discussions and documentation.
• Supports consistent delivery of core HR programs and services across the region
• Provides oversight and ensures HR compliance with regulatory site visits within assigned region.
• Contributes to and implements established HR strategy for the region.
• Provides guidance and mentoring for managers on HR best practices and employee relations solutions.
• Assist in the deployment of HR related systems and processes developed at the corporate level
• Serves as a trusted advisor and partner for staff, leaders, and regional support team
• Performs other duties and responsibilities as assigned or revised at the discretion of management