Human Resources Business Partner

at  Peninsula Canada

HR BUSINESS PARTNER

Company : Peninsula Employment Services Limited
Department : HR Consultancy - Office
Location : Vancouver, BC
Salary : Up to $80,000 DOE

ABOUT US

Peninsula Canada is a provider of external HR and OHS solutions; including: employment relations, health and safety advice; consultancy, BrightHR Software, and Peninsula brAInbox AI. We are providers to small and medium-sized businesses located throughout British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Nova Scotia, New Brunswick, Newfoundland, and Labrador; with foreseeable plans of branching out to all provinces across Canada! Peninsula Canada is a division of the Peninsula Group based in Manchester, England! Peninsula Group operates in: UK, Australia, New Zealand and, most recently, Canada. We employ over 3,000 people globally! Peninsula Canada opened its first Canadian office in Toronto in September 2017 and has quickly become one of the fastest growing companies.

THE ROLE OF HR BUSINESS PARTNER

This role is a fast paced position within the Employment Consultancy Services Department. We are looking for a dynamic, motivated, and high performing HR professional to provide HR support, specifically related to employment documentation. You will service our clients, in a client focused and high-quality manner.

DAY-TO-DAY DUTIES AND RESPONSIBILITIES

• To sit client facing meetings through digital platform and create employment documentation in accordance with Peninsula’s policies and procedures.
• Ensure that personal knowledge of HR and Employment Law Documentation advice and best practice is continually updated.
• To provide a service for clients in a timely, efficient, and comprehensive manner, in line with any response time KPI’s in place.
• To manage your workload in accordance with Peninsula’s current policies, procedures, SLAs and KPIs. To proactively build rapport and relationships with clients so Peninsula is considered an extension to the client’s business.
• To refer to Company internal training and legal updates to ensure that all advice/documentation is legally compliant.
• To provide advice to clients on the contents of documentation, identifying any risk areas and giving commercial advice where appropriate.
• To record all work accordingly using the systems in place at that time.
• To undertake E-Learning as and when required.
• To offer clients with options regarding utilization of other products we provide and make such introductions accordingly. To actively seek and encourage client feedback by various methods and to promote and improve Peninsula’s online reputation.
• To own your client work from outset to resolution, ensuring it is executed to a high, quality level.
• To build relationships and rapport with clients, considering the language you use and the way you present yourself.
• To carry out other tasks that are deemed necessary by the Management Team.