Human Resources Generalist

at  WinstonSalem State University

POSITION SUMMARY

Come join a growing team! We are looking for a new member of our team to function as a backup to Talent Acquisition, handling job postings, applicant screening, background checks, and education verification. The incumbent will also support the Position Management Consultant with non-budgetary position changes and the Benefits Consultant with new employee deductions, invoice verification, and processing employee separations. The role includes creating and updating employee files, answering basic inquiries, and serving as a front desk backup. The incumbent supports HR Operations by creating reports, preparing information for campus distribution, and maintaining professional relationships to explain policies and procedures. They are responsible for administering the student employment process, ensuring compliance with relevant regulations, and conducting necessary employment activities. Additionally, the position involves advising managers and administrators on employment policies, procedures, and laws. This position will serve as backup to the Leaves Administrator.
Must work collaboratively with HR colleagues in talent acquisition, benefits and leave administration, position management, employee relations, and training and development.

MINIMUM EXPERIENCE/EDUCATION

Graduation from a four year college or university; or an equivalent combination of training and experience.

PREFERRED YEARS EXPERIENCE, SKILLS, TRAINING, EDUCATION

• Strong communication and interpersonal skills.
• Attention to detail and ability to maintain confidentiality.
• Proficiency in Microsoft Office suite and familiarity with HRIS systems (experience with specific systems is a plus).
• Understanding HR principles, laws, and regulations (training or coursework in HR is beneficial).
• Ability to work effectively in a team environment and manage multiple priorities.

SPECIAL INSTRUCTIONS SUMMARY

Please Note: This Position is subject to the successful completion of an Employment Background Check If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application completely may result in you not being considered for the vacant position. Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

DESCRIBE THE SPECIFIC JOB DUTIES RELATED TO THIS COMPETENCY

Function as Talent Acquisition Consultant back-up with job postings, applicant screening, conducting background checks, education verification (when needed), and creating digital employee files. Assist Position Management Consultant with reviewing non-budgetary position changes, including but not limited to supervisor changes, position funding changes, title changes, and position updates. Assist Benefit Consultant with setting up new employee deductions for healthcare and retirement, verify monthly invoices for payment to vendors, and process employee separations. May serve as a backup to the front desk assistant when they are out of the office.

DESCRIBE THE SPECIFIC JOB DUTIES RELATED TO THIS COMPETENCY

Be proficient in answering basic employee inquiries in these areas regarding policies, procedures, and benefits.

DESCRIBE THE SPECIFIC JOB DUTIES RELATED TO THIS COMPETENCY

Create new employee files and update them when changes under the Generalist’s responsibility occur. The position supports the efficient and effective operation of the HR Operations unit. Creates reports and extracts data as requested/required.

DESCRIBE THE SPECIFIC JOB DUTIES RELATED TO THIS COMPETENCY

Ability to administer all benefit programs available to EHRA and SHRA employees at WSSU; makes benefit eligibility determinations, reviews appeals, and grant exceptions; benefits enrollment, assist employees with disability process, the retirement process; reviews benefits enrollment and change forms for accuracy and ensures that appropriate and accurate deductions are processed for payroll and enter benefits data manually or electronically; and coordinate the State’s mandatory and university’s optional benefits programs (health insurance, Retirement Programs, NC Flex, Life Insurance, TSERS, Disability, and other voluntary benefits.

DESCRIBE THE SPECIFIC JOB DUTIES RELATED TO THIS COMPETENCY

Will assist with preparing information for campus distribution and HR website updates. Creates and maintains professional relationships to increase rapport and support to aid in explaining and interpreting policies and procedures. Conveys sensitive information or decisions to managers in a professional and timely manner. Works toward outcomes that are in the best interests of the organization and the unit. Initiates and leads (verbal or written) communications with institutional managers and administrators and, as necessary, desired/expected with HR colleagues to identify issues and solutions, recommend options, and summarize actions needed/taken.