Human Resources Generalist

at  Workplace Options

WHO WE ARE:

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and inperson to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.
Current opportunity: Human Resources Generalist
Location: Ealing, London
Onsite/Hybrid/Remote: Hybrid (3 days in office, 2 days remote)
Years of experience: Must have at least 2 years’ experience in a similar role within the UK

Qualifications/Skills:

• At least 2 years’ experience within a similar HR role, ideally CIPD (or equivalent) qualified or working towards a similar qualification.
• Knowledge and an understanding of UK employment law is essential. Knowledge of Ireland employment law is preferred but not essential.
• Demonstrable experience and knowledge of Employee Relations is essential.
• Experience with processing payroll is preferred.
• Exceptional organisational and administrative skills with the ability to prioritise and manage a busy workload independently.
• Must be proactive and adept at problem-solving, including being able to identify issues and resolve problems in a timely manner.
• Must be dependable, able to follow instructions and respond to management direction.
• Excellent communication and interpersonal skills. Able to deal with sensitive issues with compassion and understanding, able to build relationships with colleagues at all levels in the business.
• High proficiency with skills in Microsoft Office packages

WHAT YOU WILL DO:

The HR Generalist will act as the first point of call for all general HR queries for the UK & Ireland locations and will be responsible for assisting with the monthly payroll input. In addition, you must be self-motivated, highly organised with excellent time management and possess a high attention to detail with the ability to work autonomously.
You must have demonstrable knowledge and experience with UK employment laws and HR practices, including but not limited to: benefits administration, payroll, maternity/paternity, pension, employee relations issues including grievances and disciplinaries etc., coaching managers on company policies and processes and policy writing. Knowledge or experience in Ireland employment law is desired but not essential.
This is an all-encompassing role with a number of projects which the successful candidate can be involved in, and there is scope for the role to develop and grow as determined by the individual.
This role is based in our Ealing, London office, reporting to the Director of Human Resources, Europe. This is a hybrid role in line with WPO’s flexible workplace policy. This is a full-time (40 hours per week) role.

RESPONSIBILITIES:

• Acting as the first point of call for general HR queries for the UK & Ireland locations and escalating to the HR Director, where required.
• Provide support to colleagues in the Global HR department when required.
• Dealing with a range of employee relations issues such as general complaints/concerns, formal grievances, formal disciplinary processes while adhering to employment legislation in the relevant location.
• Providing advice, coaching and support to managers and employees on WPO HR Policies and Procedures and ensuring local legislation is adhered to. Therefore, a knowledge of UK employment law is essential. Knowledge of Ireland employment law is preferred but not essential, but you must demonstrate a willingness to learn.
• Regular review of existing policies and practices to ensure adherence to legislation changes, amending, implementing, and communicating policies as and when required.
• Liaising with the company’s payroll provider, the global payroll administrator, and the global finance team to review and assist with the monthly payroll input and submission and responding to employee’s payroll queries. You will also be responsible for collating and processing EOY information such as total compensation statements, P11D’s and P60’s.
• Managing the pension scheme via our broker – providing advice to employees, processing the monthly pension uploads, liaising with payroll where required.
• Employee benefits management - including providing advice, annual benefits reviews, processing enrolments for new and current staff, liaising with brokers, annual renewals.
• Onboarding of new employees; ensuring log-ins are created, workstation is set up, any equipment is ordered, providing security passes, collecting and storing relevant paperwork, and completing an HR welcome induction.
• Processing HR change tickets and providing addendums for contract changes such as salaries, roles, working hours, flexible working arrangements etc.
• Monitor probationary periods and annual appraisals, ensuring these are carried out effectively and timely.
• Leave administration - Monitor holidays, sickness absence and leave for medical appointments accurately and maintain and chase the relevant paperwork.
• Providing references (visas, mortgages, exchange letters etc.) for existing and ex-employees.
• Perform regular audits to ensure employee documentation (manual and electronic HR records) is accurate and maintained in line with Global Data Protection Regulations (GDPR).
• Monitoring visas, right to work checks and providing and logging documentation where required.
• Regular reporting on key HR metrics.
• Conducting exit interviews and ensuring the leaver process is followed.
• Assist with other HR related duties, as and when required.

Qualifications/Skills:

• At least 2 years’ experience within a similar HR role, ideally CIPD (or equivalent) qualified or working towards a similar qualification.
• Knowledge and an understanding of UK employment law is essential. Knowledge of Ireland employment law is preferred but not essential.
• Demonstrable experience and knowledge of Employee Relations is essential.
• Experience with processing payroll is preferred.
• Exceptional organisational and administrative skills with the ability to prioritise and manage a busy workload independently.
• Must be proactive and adept at problem-solving, including being able to identify issues and resolve problems in a timely manner.
• Must be dependable, able to follow instructions and respond to management direction.
• Excellent communication and interpersonal skills. Able to deal with sensitive issues with compassion and understanding, able to build relationships with colleagues at all levels in the business.
• High proficiency with skills in Microsoft Office packages.