Human Resources Manager

at  Belk

The Human Resources Manager reports to the Store Manager and ensures successful performance of HR functions in the store. Exercises discretion to ensure accomplishment of Division HR objectives.

EDUCATION / EXPERIENCE REQUIREMENTS:

Position Contribution Level : Advanced Level

MINIMUM EDUCATION & EXPERIENCE:

• Four-year college degree.
• HR Management Experience
• Experience in retail management
• Excellent leadership, supervisory, analytical and reasoning skills

KNOWLEDGE / SKILLS REQUIREMENTS:

Proficient in computer business-related computer software (Microsoft Word, Excel, Access, etc).

PHYSICAL REQUIREMENTS:

• Ability to use computer keyboard, standard telephone and other related business equipment
• Ability to stand/walk for long periods of time
• Ability to work at a safe and steady pace

• Assist the Store Manager to meet or exceed store sales and profit plans through the training, coaching & managing of the HR team to support the store sales associates
• Provide training & communication regarding meeting or exceeding Customer Experience goals to store sales associates
• Communicate with Store Manager and Division HR regarding issues and needs
• Proper execution of all existing systems and procedures; ownership of new system implementations and processes
• Training HR team on HR systems and procedures
• Identify HR needs in the store and drive the solution
• Support store Omni functions as needed
• Adhere to annual expense budgets for store to achieve profit goals
• Monitor store payroll and non-payroll expenses to achieve annual expense % goals and make recommendations where appropriate
• Take timely corrective action on expense budget variances
• Schedule staffing in all departments to meet customer service expectations
• Administer current pay plan
• Maintain a safe shopping and working environment
• Drive HR Compliance. Train, coach HR team on HR compliance
• Monitoring and controlling cash overages/shortages
• Conduct timely reviews, communicate development needs, set goals and identify areas for improvement
• Recruit, interview, select and retain quality associates and ensure all positions are filled in a timely manner
• Maintain high store morale. Provide efficient, timely communications of policies and other information. Take ownership of concerns or problems that develop within the store
• Provide effective coaching to HR team, store leader and store associates in order to improve performance of all associates
• Develop and promote a diverse store team
• Communicate with associates on possible career paths and advancement opportunities
• Ensure all associates receive and complete all necessary paperwork