Human Resources Specialist

at  Switchpoint

SKILLS

• Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
• Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Mathematics Using mathematics to solve
• Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Reading Comprehension Understanding written sentences and paragraphs in work related
• Speaking Talking to others to convey information
• Writing Communicating effectively in writing as appropriate for the needs of the
• Coordination Adjusting actions in relation to others’
• Instructing Teaching others how to do
• Negotiation Bringing others together and trying to reconcile
• Persuasion Persuading others to change their minds or
• Service Orientation Actively looking for ways to help
• Social Perceptiveness Being aware of others’ reactions and understanding why they react as they do.
• Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Management of Financial Resources Determining how money will be spent to get the work done, and accounting for these expenditures.
• Management of Material Resources Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
• Management of Personnel Resources Motivating, developing, and directing people as they work, identifying the best people for the job.
• Time Management Managing one’s own time and the time of
• Computer Skills including – Spreadsheets, presentations, internet, navigation, word processing, graphics, databases, etc.

REQUIREMENTS

• Bachelors in Human Resources Management or equivalent (preferred)
• Experience with Paylocity (preferred)
• Experience in Human Resources or related field
• Ability to build and maintain positive relationships with colleagues
• Experience in conflict resolution, disciplinary processes, and workplace investigations
• Experience in educating and coaching staff
• Experience in following and maintaining workplace privacy
• Ability to give presentations
• Experience in using computers for a variety of tasks
• Competency in Microsoft applications including Word, Excel and Outlook
• Valid UT Driver License

PURPOSE

Under the direction of the Human Resource Director or Manager, plan, direct, or coordinate human resources activities and staff of Switchpoint. Take ownership of all HR duties and matters assigned to you such as hiring, performance reviews, wage reviews, disciplinary action, learning and development, etc.

TASKS

• Serve as a link between management and employees by handling questions, interpreting, and administering contracts and helping resolve work-related problems.
• Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.
• Assist with compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
• Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
• Represent organization at personnel-related hearings and investigations when necessary.
• Identify staff vacancies and recruit, interview, check references and select applicants.
• Assist HR Director and department managers in creating and updating appropriate and thorough job descriptions that include responsibilities, skills needed, tasks, activities, requirements, compensation, etc. for every Switchpoint position/role.
• Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
• When needed, investigate and report on industrial accidents for insurance carriers.
• Help administer compensation, benefits, and performance management systems, and safety and recognition programs.
• Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization’s personnel policies and practices.
• Under the direction of the HR Manager, plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of Switchpoint.
• Allocate human resources, ensuring appropriate matches between personnel.
• Assist in the evaluation, classification, and rating of occupations and job positions.
• Plan and conduct new employee orientation to instill Switchpoint culture and foster positive attitude toward Switchpoint’s objectives.
• Train and support Switchpoint managers to conduct new employee orientation and onboarding at different locations as needed.