HUMAN SERVICES PROGRAM DEVELOPMENT SUPERVISOR

at  State of Arizona

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

HUMAN SERVICES PROGRAM DEVELOPMENT SUPERVISOR

Job Location:
Division of Employment and Rehabilitation Administration (DERS)
Rehabilitation Services Administration (RSA)
1789 West Jefferson Street, Phoenix, Arizona 85007
www.azdes.gov
Posting Details:
Salary: $22.8671 - $30.1442/hourly ($47,563.57 - $62,699.94 annually)
Grade: 22
Closing Date: Open until sufficient resumes are received
Job Summary:
The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.
DES is seeking an experienced and highly motivated individual to join our team as a Human Services Program Development Supervisor with the Rehabilitation Services Administration (RSA). This position will participate in the development and maintenance of relationships with community organizations, employers, and workforce development teams to implement program services, conduct outreach, identify gaps in services, and actively develop employment opportunities for Vocational Rehabilitation (VR) clients. The position is responsible for monitoring the Employment Outreach Specialists, collaborating with RSA leadership, and developing a comprehensive employment
outreach program, leading to the successful employment of clients.
This position may offer the ability to work remotely, within Arizona, based upon the department’s business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties:

Essential Duties and Responsibilities include but are not limited to:

• Provides supervision and oversight of VR staff. Responsible for personnel functions including hiring, staffing, coaching, mentoring, evaluating, and training.
• Facilitates regular team meetings, discussions, and case staffing, responsible for assigning workloads and duties.
• Develops, coordinates, and maintains relationships with community partners in private, public, and nonprofit sectors. This includes regular team meetings, facility tours, and virtual collaboration meetings.
• Leads the development of the business engagement efforts with the public workforce system and facilitates the collaboration of teams in the implementation of a seamless system of service delivery by developing partnerships with the workforce delivery systems (internal and external) (training development and delivery, committee presentation and career pathway coordination).
• Leads business engagement training, resource development, coordination of strategic accessibility initiatives, and business engagement. Enhance program development through outreach and strategic thinking.

Knowledge, Skills & Abilities (KSAs):

• Knowledge of administering employment outreach program services.
• Knowledge of basic principles of presentation, training methods, and principles of learning.
• Knowledge of the Rehabilitation Services Administration/Vocational Rehabilitation programs and services.
• Skills in conducting needs assessments and preparing reports formulating program-related plans, recommendations, and corrective action plans.
• Skills in developing and implementing processes and procedures.
• Skills in proactively developing and maintaining cooperative and professional relationships.
• Ability to present information in both written and verbal form.
• Ability to listen, and actively seek information to understand stakeholder circumstances, problems, expectations, and needs.
• Ability to leverage resources to collaborate with community partners.

Selective Preference(s):

The ideal candidate for this position will have:

• Commission on Rehabilitation Counselor Certification (CRCC) preferred.
• One year of supervisory or management experience.
• Experience working with individuals with disabilities.

Pre-Employment Requirements:

• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Travel will be required for State business. If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance. (see Arizona Administrative Code (A.C.C.) R2-10-207.11).

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
For questions about this career opportunity, please contact Theresa Sumner at (480) 679-2319 or email TSumner@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 679-2319 or emailing TSumner@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation

• Provides supervision and oversight of VR staff. Responsible for personnel functions including hiring, staffing, coaching, mentoring, evaluating, and training.
• Facilitates regular team meetings, discussions, and case staffing, responsible for assigning workloads and duties.
• Develops, coordinates, and maintains relationships with community partners in private, public, and nonprofit sectors. This includes regular team meetings, facility tours, and virtual collaboration meetings.
• Leads the development of the business engagement efforts with the public workforce system and facilitates the collaboration of teams in the implementation of a seamless system of service delivery by developing partnerships with the workforce delivery systems (internal and external) (training development and delivery, committee presentation and career pathway coordination).
• Leads business engagement training, resource development, coordination of strategic accessibility initiatives, and business engagement. Enhance program development through outreach and strategic thinking