HVAC/CRAC Service Engineer (Johor Bahru)

at  Randstad

about the job

role:

• Perform a variety of complicated work related tasks
• Perform technical training to MU Engineers
• Capable of working with little supervision based upon training
• In all aspect of the job, need to have a higher standard of conduct.

technical:

• Render Onsite and phone assistance to customers and fellow associates
• Support Customer Engineer MU for technical service issues/problem onsite.
• For Maintenance, troubleshooting , Installation, testing , commisioning, troubleshoting and repair
• Prepare technical notes, preliminary and final root cause analysis report
• Must have a one year technical experience in HVAC System.
• Preferably have experience working in Data Center
• Provide technical training to MU Customer Engineer and partner Service Engineer.
• Implement Failed Changes Notice and Field Service Bulletin according to published guidelines.

performance

• Capable of making strong decisions, technical and commercial, under pressure.
• Ability to communicate with all level witin organization.
• Conduct themselves in a high degree of professionalism, and of service delivery.
• Ability to handle stressful situations and provide calming effect to customer.
• High level of diplomacy when interacting with internal and external customers.
• Maintain productive utilization rate acoording to company guidelines
• Complete all work in an efficient and timely manner.
• Operate in safe manners in accordance of company guidelines.

customer safistaction

• Provide proper and adequate communication to internal and external customer.
• Strive to provide all customers a “first time fix” for their equipment.
• Attend customer meeting as required.

requirements

• Graduate of Bachelor Degree in Mechanical and HVAC
• Qualification with 1 year HVAC/ Thermal Experience
• Proficient in MS Office, AutoCAD, MS Office.
• Basic Knowledge in AutoCAD
• Basic diagnostic and troubleshooting Mechanical and Electrical Equipment.
• Good Communication Skills on Local and English Languages

• Perform a variety of complicated work related tasks
• Perform technical training to MU Engineers
• Capable of working with little supervision based upon training
• In all aspect of the job, need to have a higher standard of conduct