HVAC INSTALLATION AND REPAIR TECHNICIAN

at  Crayon

HOW YOU’LL ROLE

As the HVAC Installation and Repair Technician, you will install and support systems and products at a high standard. You will guarantee that all customer queries are resolved well, escalated in time, and feedback is continuously shared with the team.

WHAT YOU’LL DO

• Install, maintain, and repair ventilation and air conditioning systems and equipment as per job cards
• Follow all reasonable instructions and requests issued by Franchisee/Operations Manager when working at customer premises
• Identify maintenance risks on equipment
• Work overtime when required to do so by management
• Provide technical direction and on-the-job training
• Keep daily logs and records of all maintenance functions as required by management
• Ensure compliance with manufacturer standards, product standards, and with Occupational Health and Safety Act
• Assist with customer queries
• Ensure that all tools and equipment are in good working order and are used properly
• Conduct thorough site clean up on completion of work at customer site
• Implement proper preparation and stock management prior to commencing work on site
• Comply with service standards, work instructions, and customers’ requirements
• Exemplify professional conduct in the correct manner and in accordance with the standards detailed in the operations manual
• Provide exceptional customer service and take due care to avoid damage to customer property