IBMi System Administrator - L1

at  Group IT Operations

INTRODUCTION

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

REQUIREMENTS

• Grade 12 or equivalent qualification
• Relevant IT qualification
• IBM Manta course
• IBMi System Administrator Certification
• Relevant IBM Approved Badges
• At least 3 - 5 years working experience on the IBMi (AS400)

ROLE PURPOSE

To maintain the system software environment for business purposes, including the day-to-day maintenance of systems, including hardware, operating system, and associated software to keep them running smoothly.

DUTIES & RESPONSIBILITIES

• Responsible to administer all IBMi servers (Audits, Security, HA, Production, Development, DRP, 3rd party software etc.)
• Following and performing the accurate escalation processes and communicate on the relevant incidents via Jira
• Collaborating and working with the Infrastructure teams to deliver required service levels, Maintain and clean-up business unit applications in conjunctions with them
• Investigating, diagnosing and taking prescribed actions on all technical events, operational events, alarms and incidents
• Maintaining all security related aspects on all IBMi servers
• Contributeing to team effort by accomplishing related results as needed
• Identifying any business risk, fault with systems or services and escalate accordingly
• Troubleshooting issues with IBM supplied tools and interactions with vendors like IBM, Oracle, etc.
• Responsible for disaster recovery and HA solutions. Role swap environments to accomplish high availability
• Upgrade IBMi servers and applications when needed to be on supported versions of IBMi, XCOM, CD, Implementer
• In event of system failures provide support and resolutions to recover systems
• Installing and maintaining IBMi patches (PTF’s) and management thereof
• Liaising with customers or management in event of failures and restarts of key customer business applications
• Accuracy with following procedures and requests
• Operating/Administrating IBMi Systems and deploy according to procedures
• Monitoring of IBMi Systems
• Liaising on a regular basis with business units, developer and BA’s
• Performing regular checks and ensure that all infrastructure are maintained according to policies to function optimally
• Ensuring system checks are done within time scales defined and troubleshoot any potential problems or existing problems timeously
• Investigating audit findings and implement solutions where needed including SANS guidelines
• Updating all relevant documentation with relation to all IBMi administrative tasks and procedures
• Supporting Operational staff
• Providing innovative ideas to improve the environment and make valuable contribution to the business needs and processes
• Effective management of all system resources to save cost
• Provide technical leadership and ownership of issues across multiple disciplines and technologies.
• Conduct performance tuning and troubleshooting.
• Identify technical innovation and process improvement opportunitie including Cloud solutions
• Research and implement appropriate System Administration best practices, and tools.
• Jira knowledge and logging and maintaining calls
• Creation of user profiles and maintaining of profiles
• Reports management, upload reports, do monthly reports for management, Q-reports and Yearly reports
• Manage and understand FACS processes