ICE Technical Competence & Vehicle Quality Expert

at  Porsche Middle East

support structures and securing repair and service capabilities for customers.

• ICE Technical Competence Lead PME, overseeing market supervision and providing technical guidance for combustio

Conduct monthly Quality-call sessions with all markets to address known issues and improve market development.

• Technical repair Expert providing market guidance (onsite in markets) incl. on-the-job training in all markets, covering IC

INTRODUCTION TO THE ROLE

As we continue to grow our business from strength to strength, we are currently looking for an ICE Technical Competence & Vehicle Quality
Expert to join our team. A strong individual who shares the same enthusiasm and passion as we do. As the ICE Technical Competence & Vehicle
Quality Expert, you’ll play a key role in ensuring top-notch technical competence and vehicle quality standards.

JOB RESPONSIBILITIES

• Leading vehicle field quality, product liability and ICE/Classic diagnostic/repair support as an expert for Porsche Middle
  East, Africa and India (PME) as region with 18 markets: Leading proactive identification of product quality issues and
  handling product liability cases. Expert in diagnosing and repairing ICE vehicles and Classic Porsche cars for Porsche
  markets in the Middle East, Africa, and India. Ensuring successful model launches of new Porsche vehicles with specialized

support structures and securing repair and service capabilities for customers.

• ICE Technical Competence Lead PME, overseeing market supervision and providing technical guidance for combustion

engine drivetrain repairs, providing support for escalation cases, assisting with special tool usage instruction, conducting

virtual support sessions, and supporting the parts team with technical requests.

• Classic Technical Competence Lead PME incl. repair supervision of markets for classic vehicles (356-997, including super

sports cars like the Carrera GT). This includes guiding repair decisions, managing market expertise buildup, promoting

certified Classic Partners, and supporting restoration programs, including competitions.

• Monitor product quality across PME markets, coordinating with PAG Corporate Quality for technical solutions and failure

elimination. Lead quality steering during new model launches, coordinating with Porsche AG representatives. Escalate
“Fast Track” cases to PAG for production issues. Develop an intelligent monitoring methodology for preventive repairs.

Conduct monthly Quality-call sessions with all markets to address known issues and improve market development.

• Technical repair Expert providing market guidance (onsite in markets) incl. on-the-job training in all markets, covering ICE

vehicles, Classic vehicles and serving as backup for HV Expert for HV vehicles.

• Support Porsche AG and PME legal and product liability departments with onsite investigations, including technical

evaluation, root cause finding, and cybersecurity investigations. Create technical reports for reference in legal, authority,
and cybersecurity investigations.
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