ICT Functional Consultant

at  DFP Recruitment Services

JOB DESCRIPTION

Client: NSW Government (details TBA)
Hours: full-time (40 hours per week)
Location: Sydney CBD/WFH (hybrid)
Start Date: ASAP
End Date: 20/08/24
Pay Rate: $840 per day + superannuation
Checks: citizenship/PR, references, police check, WWCC
The Functional Consultant works within an agile team that delivers solutions using modern supported technologies and is responsible for planning, designing and overseeing the construction of applications and software systems through a sound understanding of functional design to meet business needs.

KEY ACCOUNTABILITIES:

• Understand and study the current business processes/requirements and future business flow in order to provide an integrated information system solution to meet the business needs of the organisation.
• Conduct investigative work to gather requirements using a range of sources such as interviews, document analysis, requirements workshops, business process descriptions, user cases, scenarios, business analysis, task and workflow analysis, and user journeys to establish detailed knowledge of the current processes.
• Provide functional application support to business, quality assurance and end-user support teams to ensure seamless delivery.
• Coordinate with senior systems analysts to determine appropriate course of action in problem resolution, including the accurate assessment of identified issues to determine whether a technical or functional cause and/or resolution.
• Coordinate with the Technical Consultants and end users to design appropriate system modifications and technical solutions to support and resolve any identified system issues.
• Conduct review sessions and work with user/SMEs to incorporate new functionalities seamlessly.
• Identify and notify solution risks, mitigation and risk treatment in line with defined RAID framework.
• Reflect TAFE NSW’s values in the way you work and abide by policies and procedures to ensure a safe, healthy and inclusive work environment.
• Place the customer at the centre of all decision making.
• Work with the Line Manager to develop and review meaningful performance management and development plans.
  If this role is of interest to you and your profile aligns with the requirements please apply at your earliest (DFP will not send your CV onto our client without your consent to do so).
  To apply, please submit your CV (in MS Word), along with a Cover Letter that outlines your alignment to these technical requirements, outlining your relevant experience and qualifications through this job ad. If you have any questions, you can email Alexander at DFP Recruitment on awhitting@dfp.com.au, or call 02 9200 3670
  DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs

Please refer the Job description for details