ICT Site Services Analyst

at  Kerry

EDUCATION

• Minimum of Diploma in Computer / Information Technology, or related field.
• 3-5 years’ work experience in a comparable job role.
• Any IT certification (PMP, Prince2, ITIL, CompTIA, MCSE, CCNA, etc) is recommendable but not mandatory.
• Functional / Technical Skills
• Familiarization project management and delivery methodologies and systemsKnowledge of Kerry systems, processes, and methodologies an advantage

ADDITIONAL SKILLS

• Stakeholder engagement and management.
• Excellent work ethic, organization, planning, and communication skills.
• Ability to learn new concepts and technologies quickly.
• Ability to manage multiple projects in parallel.
• Strong critical thinking and problem-solving skills.
• Excellent oral and written skills.
• Strong facilitation skills.
• Influencing and persuasion skills.
• Must be equally comfortable working independently or as part of a team.
• Self-starter and ability to grasp business processes and acumen.
• Ability to professionally interact with people and cultivate strong partnerships.
• Reliance and credibility.
  Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name

ABOUT THE ROLE

The ICT Site Services Analyst is a key role in the ICT Site Services function that is required to work under the direction of the Regional & Global Infrastructure team.
The successful candidate will be based in Kerry Hillcrest supporting the operation in the APMEA Region.
The successful candidate will also collaborate closely with the different internal ICT departmental teams to ensure delivery of highly effective support solutions to the business.
Experience with project management and wiliness to take initiative is highly beneficial for the role.
Work location : Hillcrest - Durban
Reporting to : ICT Site Services Manager

ESSENTIAL FUNCTIONS AND DUTIES

• Business engagement
• Hold regular review / planning meetings with the business / function to discuss progress with IT portfolio and formulate action plans.
• Participate in business management meetings and understand critical business needs; input the same into the IT planning process

• Proactive in identifying opportunities, new ideas and solutions that will bring value to the business. Identify and deliver on innovations and continuous improvement programs.

  Project management & execution

• Arrange resources and manage multiple small to large projects for functions in a divisional or cross-divisional environment. Validates task time and cost estimates as well as project assignments / plans.

• Manage project plans and understand key bottlenecks / anticipate impact on future deliverables. Ensures project tasks are effectively rescheduled / reassigned based on overall impact available resources and skill sets by adhering to agreed project management practices.
• Negotiate deliverables, milestones and deadlines based on current assignments and technical resources available.