ICT Support Officer
at Zone IT Solutions
Sydney NSW 2000, New South Wales, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 16 Jul, 2024 | USD 80000 Annual | 17 Apr, 2024 | N/A | Software,Ccna,Customer Service Skills,Operating Systems | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
We are hiring for the role of ICT Support Officer. As an ICT Support Officer, you will be responsible for providing technical support and assistance to end users within the organization.
REQUIREMENTS:
- Prior experience in a similar role, providing technical support to end users.
- Strong knowledge of Windows operating systems and Microsoft Office applications.
- Experience with hardware and software troubleshooting.
- Knowledge of network concepts and protocols.
- Excellent communication and customer service skills.
- Ability to work independently and in a team environment.
- Professional certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or Cisco Certified Network Associate (CCNA) are a plus.
BENEFITS:
About Us
Zone IT Solutions is Australia-based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at Careers@zoneitsolutions.com or contact us at 0434189909
Also follow our LinkedIn page for new job opportunities and more.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities
Responsibilities:
- Respond to support tickets and provide timely resolution to technical issues.
- Install, configure, and troubleshoot hardware and software.
- Assist with network administration tasks, including user account management and system backups.
- Provide user training and support for various applications and tools.
- Maintain documentation of support requests and resolutions.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Professional certifications such as comptia a+ microsoft certified professional (mcp) or cisco certified network associate (ccna) are a plus.
Proficient
1
Sydney NSW 2000, Australia
