Identity Analyst

at  Royal Automobile Club of WA

As an Identity Analyst you will be ensuring effective operational support & timely delivery of the IT Identity Management environment. You will be ensuring business and technical service requirements are correctly interpreted and implemented whilst enabling a secure and seamless user authentication to RAC application and associated services.

What will you be doing?

• Reducing operational risk and improving availability of the directory and identity management systems
• Delivering service activities, ensuring critical business services availability, capacity planning and business continuity support
• Providing an optimal service operations execution across the Identity Management platforms and associated systems including AD, Entra ID, M365 tenancy
• Supporting the user Identity life-cycle and associated platforms
• Evaluating system and solution design are effectively applied and validated to endorse IT service transition and management processes
• Collaborating with an effective cross functional team operation and execution of RAC Group IT operations service and incident management processes

What are we looking for in you?

• Working knowledge and demonstrated experience maintaining and configuring Identity and User Access Management platforms, including privileged access controls
• Proven Microsoft configuration management skill set (in part or whole) covering; Microsoft Active Directory, Entra ID and Azure services.
• Experience in the maintaining, configuration, and provisioning of platforms including Azure MFA, Identity Governance, Microsoft 365, Single Sign-On (SAML, OAuth)
• Experience in Automation & Orchestration solutions and common scripting technologies (PowerShell, Terraform, etc.)
• Expert analysis, problem solving, troubleshooting and consultative skills.
• Ability to engage with internal customers/business units with clear communication

What can we offer you?

• Working in an environment that is embracing a continuous improvement culture
• Be part of an organisation that focuses on Growth Mindset, providing you training and certification
• Work in a company with the highest Microsoft Azure consumption in WA showing we are truly cloud focused
• Being part of empowered, cross-functional agile delivery teams that works with the business to solve problems
• Gain RAC Staff Benefits including free Roadside Assistance and 25% discount on your Insurances

About RAC
As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. We encourage people of all abilities, Aboriginal and Torres Strait Islanders, diverse cultures and backgrounds, LGBTIQ+ identities, and all age groups to apply.
RAC is committed to flexibility. If you need assistance or adjustments to fully participate in the application process, please contact jason.crooks@rac.com.a

• Reducing operational risk and improving availability of the directory and identity management systems
• Delivering service activities, ensuring critical business services availability, capacity planning and business continuity support
• Providing an optimal service operations execution across the Identity Management platforms and associated systems including AD, Entra ID, M365 tenancy
• Supporting the user Identity life-cycle and associated platforms
• Evaluating system and solution design are effectively applied and validated to endorse IT service transition and management processes
• Collaborating with an effective cross functional team operation and execution of RAC Group IT operations service and incident management processe