IM Infrastructure & Technology Architect

at  Cargotec

Cargotec is at the forefront of the transformation in the cargo handling industry. Our cargo handling solutions and services make global trade smarter, better and more sustainable. As leaders in ports, on roads and at sea, our business areas Kalmar, Hiab and MacGregor have a unique position to optimise global cargo flows and create sustainable customer value.

JOIN US FOR A SMARTER AND BETTER EVERYDAY

We are looking for an ambitious, experienced, and visionary IM Infrastructure & Technology Architect to strengthen our Corporate End User Services & IM Foundation team and secure the future needs of the Hiab & MacGregor businesses. In this role, you will be responsible for the architectural design, development, road mapping, and implementation of IM Foundation (emerging) solutions that align with our business objectives and ensure seamless operation across our global environment. Having a strong background in network technology is key in this role.

MAIN TASKS AND RESPONSIBILITIES

Infrastructure design and planning:

• Lead the design and architecture of the organization’s IM infrastructure, ensuring alignment with business objectives and scalability for future growth
• Develop comprehensive infrastructure solutions that incorporate hardware, software, network, and security components.

Technology evaluation and adoption:

• Stay abreast of emerging technologies and trends, evaluating their potential impact and suitability for integration into the existing technology stack
• Make informed recommendations on the adoption of new technologies to enhance operational efficiency and business capabilities.

IM Infrastructure & Technology operations

• Participate and develop vendor governance on a tactical level by supporting team members & service managers to manage service providers and drive continuous service improvement
• Participate in agreement negotiations and the definition of SLAs / OLAs related to the respective services
• Participates in project definition/approval related to each service within the team’s responsibility area
• Be a member of the change, release, asset, and problem management teams and coordinate related activities
• Create and maintain IM Infrastructure & Technology related Standards, Guidelines & Policies, and training material for the Service Desk
• Contribute to Mergers & Acquisitions activities during Due diligence and Business integration
• Participate in the creation and maintenance of the M&A IM Infrastructure & Technology integration handbook.

Skills and experience that would help you succeed in your duties:

• Having experience in a similar Architecture role for at least 5 years
• Strong IM Infrastructure & Technology (ICT) & Network technology skills
• Knowledge of ICT services and service processes based on ITIL framework and best practices
• Project management & coordination skills
• Excellent communication skills, Fluent in English
• Having the attitude “I am here to help you”
• Mature and self-motivated professional able to work in a fast-paced and constantly changing environment
• Focus on customer satisfaction with strong interpersonal skills and responsiveness