Imaging Operations Specialist II-2

at  Iron Mountain

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Business Services including Administration and Mail Handling

• Review and update of DRRS and DIM on regular basis
• Letter shopping project for mail merging and mailing process
• Monthly travel/hotel accommodation report
• Monitoring the monthly data usage for front office staff
• Replenish stationeries, AOB and service request forms etc.
• Update staff phone directory
• Email to inform BOA staff that leaver name has been removed
• Support and coordinate annual split drill for BCP
• Liaise with print shop for documents printing
• Coordinate with building management team on all facility matters such as maintenance service,
• setting up of workstation for newcomer etc.
• Administration-related tasks in relation to GPB SG
• Receipt of returned mail, tally count and update in returned mail excel. Email to inform and follow up with front office. Send out returned mail as per request
• Maintain a list of extension number with phone recording configuration in an excel
• Assist in phone recording testing review and update result in an excel
• Assist to raise GSR for phone recording request, check configuration is correct and conduct test

call

• Liaise with SGH COMM if there are issues
• Reconciliation of phone recording lines against monthly verification report of SGH COMM.
• Reconciliation of relocation of staff/new joiner to check recording is still enable after relocation against monthly verification report of SGH COMM
• Retrieval and printing of historical statements/advices
• Assist to update BCC and EXCO report
• Received daily confirmations from SGH (Wee/Awyong team) for special handling accounts and tally against control report/eWIS2 Hold mail register and act accordingly
• Received documents from Toppan and tally against control report/eWIS2 Hold mail register and act accordingly
• Perform client’s special handling request accordingly and to meet T+1 requirement procedure Summary of Action required
• Document Central filing for front office workflow
• The operator will file all the documents after scanning.
• Document filing is in accordance with account number. All documents filed must be accurately captured in a centralregister. Deposit / retrieval of files must be tracked and monitored.
• Some documents not scanned and required to be filed will

be handled by the operator.

• Filing Room Workflow
• Handling of Manual Prepared document from HK or ad hoc project and ensure to meet T+1 requirement
• Update wealth view register and upload to stone shot
• Update marketing material register and upload to stone shot

Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0069545

Please refer the Job description for details