Immigration Advice and Compliance Officer

at  University of Sheffield

Are you passionate about supporting international students and ensuring they have the best student experience? If so, you could be the ideal candidate for our new role within International Student Support, Advice & Compliance (ISSAC).
The ISSAC team, made up of 11 staff within the Student Experience and Support section, supports our international students (of which there are c. 10,000) with visa and immigration enquiries and has a crucial role in coordinating work associated with complying to UKVI legislation.
We are looking for someone who is passionate about providing a fantastic service whilst ensuring compliance with relevant procedures and legislation, and who is interested in developing a broad set of skills and knowledge through handling a varied workload.
You will support the work of ISSAC and will be a key member of the team enabling us to deliver excellent service to our students. The role includes supporting the team through a range of duties and tasks, including administrative support and being an initial point of contact for student and staff enquiries.
You will have the opportunity to develop your skills and knowledge in all areas of our section, implementing visa compliance processes and assisting students with a wide range of immigration related enquiries. You will have excellent attention to detail, communication skills, cultural awareness and sensitivity and use your own initiative to find appropriate solutions whilst working in a fast-paced environment.

What We Offer

• 38 days annual leave (including closure days and Bank Holidays), with the possibility to purchase up to ten additional days.
• Up to 5 days of paid time off to cover emergency caring responsibilities.
• A commitment to work life balance including, flexible working opportunities and hybrid working where possible.
• A highly competitive pension scheme.
• Discounts at participating shops and cinemas, and a cycle to work scheme.
• A commitment to your development, with programmes, learning modules and mentoring schemes.
• An inclusive and diverse workplace.
• A commitment to your wellbeing, with confidential emotional support, support for those going through the menopause, experiencing fertility treatment and having a baby, paid leave for IVF treatment and more.

Further information can be found at https://www.sheffield.ac.uk/jobs/benefits
We are committed to exploring flexible working opportunities which benefit the individual and University.
We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.
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Please refer the Job description for details