Immunisation Team Administrator

at  Mersey Care NHS Foundation Trust

The Liverpool Immunisation Team are looking to recruit a skilled and experienced administrator to support the delivery of the routine childhood Immunisation programme.
The programme is mainly delivered within Primary and Secondary School environments with a number of community based clinics. The work of the administrator will be office based but will also support the school and community based clinics in various settings if required.
The Team provide Childhood flu, HPV, Meningitis ACWY and Td/IPV routine vaccinations and will support outbreak situations in collaboration with Public Health England.
The position of Immunisation Administrator is a varied role in a busy team. Although the majority of the work is office based this role does require a great deal of interaction with the clients we service. You will be in regular communication with schools, parents/carers and the other members of the team.
Our ideal candidate will have experience of working in administration and be able to perform general administration duties related to the role to a high standard. You must be competent and confident with Microsoft word, PowerPoint and Excel and able to apply formulas to extract data and generate accurate reports required. We require n enthusiastic committed individual who will work as part of the team. with a can do attitude and a solution focused work ethic. Excellent communication and interpersonal skills are necessary
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Provide an administrative, secretarial and clerical service to support the Team members ensuring that letters, memos, reports are accurately produced within agreed timescales, data is input to required standards, and an effective filing and retrieval system is maintained.
Effective liaison with multi-disciplinary staff/patients/carers/outside agencies ensuring accurate information is communicated as and when required, including reception/switchboard duties dealing with enquiries from clients and the public
Responsibility for the processing of incoming and outgoing mail, including prioritising, sorting and action as necessary
Responsibility for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of patient records.
Responsibility for the maintenance of client database including the collection of statistics and monitoring excel spreadsheets
Arranging, when required, meetings and taking minutes, ensuring accurate transcription and distribution
Ensuring the maintenance of the referral pathway process following Service procedures including liaison with other agencies.
Responsibility for petty cash being an authorised signatory for same
To support the completion of Staff Variation Lists and payroll documentation, including medical certificates, as directed by the Team Manager, ensuring documentation is accurate and completed within designated timescales and forwarded to the Payroll Department
Calculation of annual leave and the recording of staff absence as directed by the Team Manager in accordance with Inter-Agency Policies
Ensure appropriate records are maintained as directed by Line Manager
Contribute to the ordering of stationery supplies and associated procedures
Participate in the provision of cover and support to colleagues as required.
Participate in the local induction process for new staff.
Participate in serious untoward incident investigations/reviews as required.
Support individual’s equality, diversity and rights.
Participate in patient and public involvement activities.
Contribute towards service improvement initiatives to enhance quality of patient care
Provide information and support to service users/carers as appropriate
Recognise and respond appropriately to urgent and emergency situations.
Contribute to the effective and efficient use of resources
Understand and adhere to Trust policies, procedures and guidelines
Report any concern regarding patient care to line manager.
To undertake any other delegated duties as appropriate and commensurate with the post.
Contribute to the continued improvement and quality of the Administrative Support Service
Please refer to the attached Job Description for full overview of responsibilities

Please refer the Job description for details