Implementation Consultant PSG (Mat Leave Cover)
at ADP
Mulgrave VIC 3170, Victoria, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 23 Aug, 2024 | Not Specified | 25 May, 2024 | 2 year(s) or above | Stakeholder Management,Oracle,Data Exchange,Processing,Time Management,Excel,Information Technology,Payroll,Implementation Experience,Data Mapping,Product Knowledge,Scheduling,Reporting Systems,Ms Project,Data Conversion,Microsoft Applications | No | No |
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Description:
Position Title: Implementation Consultant (PSG) - ES Australia
Reporting Line: Implementation Consulting Manager - ES Australia
EXPERIENCE:
- Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment.
- Demonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications including Time & Attendance and processing.
- Experience with project management methodology, with demonstrated success in previous roles.
- Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
- Experienced with the ‘build and configuration’ of products/systems.
- Strong ability to identify client risks and provide options for resolution.
- Proven experience in data mapping, data conversion and data integrity.
- Advance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle,Workday etc.).
- Experience in Microsoft applications such as MS Project, Word and Excel.
- Experience working within a matrix organisation for a US owned organisation preferred.
- Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure.
- Demonstrated consulting experience, minimum 12 months.
- Minimum 12 months implementation experience with Payforce or minimum 2 years working with Payforce.
QUALIFICATIONS / CERTIFICATIONS:
- Tertiary qualification with a business related field, or Information Technology.
- Proven experience in a similar role may be taken in lieu of formal qualification.
- Project Management certification ideal.
SKILLS:
- HCM Consulting
- Product knowledge
- Results Accountability
- Stakeholder Management
- Service Delivery
- Planning & Scheduling
- Solutions focused
- Time Management
- Analysis / Judgement
- End to End Implementation
Responsibilities:
POSITION PURPOSE:
Support Implementation Consulting Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.
KEY RESPONSIBILITIES:
- Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts.
- Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project.
- Provide best practice solutions based on customer defined business needs and business rules.
- Successfully implement products and associated services within required timeframes.Communicate with client throughout Implementation lifecycle
- including face to face, written and verbal communication.Anticipate, identify and analyse risks, problems and opportunities
- establishing priorities and efficiently allocating and utilising resources for resolutions.Apply project methodology
- planning, follow up, reporting and quality assurance.
- Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required.
- Successfully communicate at all levels of seniority in all mediums, and display personal integrity and professionalism in all dealings with colleagues and clients.
- Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product and Industry
- Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high-pressured environment.
- Development and maintenance of good working relationships with other Associates in accordance with ADP values.
- Ensure cooperation and sharing of skills and expertise.
- Ensuring all relevant issues and activities are entered into management systems and hours are recorded for work completed for each client.
- Achievement of team and individual KPIs.
- Responsible for driving own personal development plan.
- Anticipate risk and capture on ADP’s Implementation Risk and Issues register, actioning accordingly and escalating to management where required.
- Conduct post Implementation reviews, share learnings and ensure as part of continuous improvement requirements.
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
IT Software - Other
Software Engineering
Graduate
Proficient
1
Mulgrave VIC 3170, Australia