Implementation Consultant

at  SD Worx

SD Worx is a leading European provider of Payroll & HR services with global reach. SD Worx has 6000+ employees who operate in countries all over Europe and in Mauritius.
Part of the ever-evolving SD Worx Group, SD Worx Ireland, formerly Intelligo, is a leading provider of payroll software and services. We pay 1 in every 5 people in corporate Ireland today and have built an enviable reputation for delivering dependable and robust payroll solutions. We work hard every day to maintain and build on that reputation, from product development, project delivery, support and maintenance, through to go-live and ongoing payroll services. We are a trusted payroll partner for many of the world’s most recognised brands, who rely on us to deliver accurate payroll solutions for each and every pay day.

YOUR ROLE

Your role as Implementation Consultant is to lead and manage customer implementations or workstreams a range of projects. Technical configuration of Megapay and Ancillary applications and reports as per client requirements within the scope of the project.

WHICH TASKS CAN YOU EXPECT?

• Lead projects of small/mid-size/enterprise, or workstreams within a project, or a change control project or supporting a Senior Consultant or Project/Programme Manager to ensure all milestones are met within contractual, time, quality and budgetary constraints
• Technical configuration of Megapay and Ancillary applications and reports as per client requirements within the scope of the project.
• Manage and escalate customer issues utilising the appropriate people or resources required for a prompt resolution
• Maintain customer relationships to support maximisation of future revenues and business profit
• Understand the customer needs and environment and support the recommendation of ‘value added’ solutions to the customers
• Support the management of internal inter departmental relationships and management team stakeholders
• Work proactively as a team member across the Department, offer support to junior members of the community as necessary
• Impart technical knowledge to contribute to product development
• Maintain budgetary responsibility for all implementations under their control
  From many places, we work as one, moving from better to best together.
  SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life