Implementation Manager

at  Fiserv Inc

CALLING ALL INNOVATORS – FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

WHAT YOU SHOULD KNOW ABOUT US:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine’s “World’s Most Admired Companies™” 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

• Ensures project methodologies, project delivery processes, and implementation management processes are followed. This includes managing and driving: Project Schedule, Risk and Issue Management, Scope Change Management, cross-domain Implementations
• Drive delivery of complex projects - Lead and coordinate cross-functional, cross-departmental, cross-company teams that are responsible for all aspects of a project, from initiation to closure, holding the team accountable for meeting deadlines, achieving performance goals and results
• Manage multiple projects working with the cross functional teams/leads to ensure smooth delivery to time, cost and budget and communicate progress of the projects tailoring communication style to internal and external stakeholders
• Facilitates/manages project communications and stakeholder management including client and project team expectations and lead key steering calls to provide status updates to the senior management team
• Drive a good working relationship with internal teams including the Product organisation to ensure we deliver to committed timeline and identify key improvements to project delivery to ensure we exceed customer expectations
• Manages the project budget - this includes understanding & validating estimates, cost variance tracking, managing project resources effectively and report readiness for implementation across domains
• Lead the implementation and report outcome at every key stage, issue communication to relevant stakeholders. Align relevant development, testing, operational as well as external teams and 3rd Parties for First Occurrence Validation exercise
• Conduct Post Implementation Review