Implementation & Support Consultant (UKG Ready) - Remote

at  Fuse Workforce Management

Fuse Workforce is a fast-growing nationwide provider of Human Capital Management (HCM) solutions that enable medium and large employers to streamline and improve their Human Capital operations and become the employers of choice in their respective industries. Our customers leverage Fuse’s industry-leading technology, using the UKG Ready platform, and our world-class customer support, powered by our consultative approach to developing long-lasting relationships with our customers, offering them a customized experience that supports their business and solves their unique challenges.

BENEFITS:

In addition to paying competitive salaries that value your experience and skills, Fuse offers benefits designed to help you do better by focusing on you.

• Healthcare Insurance: including Medical, Dental, & Vision. Fuse pays 100% of the Medical insurance premiums for you AND all of your eligible family members, AND we also contribute to your HSA (up to $2,000/yr).
• Other Insurance: supplemental plans customized to meet your needs and Company-Paid Life insurance.
• 401(k) Plan w/ Company Match: Fuse matches your contributions, up to 6% of your salary.
• Paid Time Off: including PTO, Sick, Floating Holiday, and a Community Service day each year.
• Parental Leave: to bond and connect with your loved ones.
• Wellness Programs: Employee Assistance Program (EAP) and more.
• Work-Life Balance: Yeah, yeah. Everyone says it, but we actually DO it. We have flexible work options because life is unpredictable.

To be considered for this role, here are the skills we are looking for in each of our new team members:

• Superior verbal and written communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to Kick Ass in a fast-paced environment
• Outstanding client-facing customer service skills
• Ability to multi-task between different projects and clients

RESPONSIBILITIES:

As Fuse’s newest Implementation & Support Consultant, you will work closely with the rest of the Fuse team to build relationships with our customers, work towards your personal goals, and contribute to Fuse’s strategic organizational goals. As you contribute to the success and growth of our company, your responsibilities will include the following:

• Listening: to understand the needs of our customers
• Learning: processes, products, and skills on an ongoing basis
• Teaching: our customers, as well as your other team members
• Collaborating: with your team to develop the best solutions for each customer
• Consulting: we don’t just answer questions, we provide solutions, going above and beyond with every interaction
• Designing: best-in-class solutions and services for our customers, and internally for Fuse
• Building: relationships, solutions, processes, and expertise
• Growing: personally, professionally, and as a company. We grow together!
• Valuing: each other, our customers, our communities, and applying Fuse’s core values every day…G.R.I.T. (Giving, Respect, Integrity, & Trust)

We can’t wait to hear from you

To be considered for this role, here are the skills we are looking for in each of our new team members:

• Superior verbal and written communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to Kick Ass in a fast-paced environment
• Outstanding client-facing customer service skills
• Ability to multi-task between different projects and client