IMU Operator

at  Warwickshire Police

Role type
Police Staff
Contract Type
Permanent
Department
Operations - Public Contact
Location
Warwick
Is this a Politically Restricted role?
No
Grade/scale
C
Salary
£24,921 - £27,351
Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.
This/These post(s) attract allowances
Shift Allowance, Weekend Working Allowance
Weekend Working Allowance
12.5%
Shift percentage
20%
Shift Pattern
IMU Shift Pattern Final.xlsx – 18KB
Converted File IMU Shift Pattern Final.xlsx.pdf – 61KB
Hours per week
37
Competency and value framework (CVF) level?
2
Closing date
30/05/2024, 12:00
Job description

WHY WORK FOR WARWICKSHIRE POLICE?

Warwickshire Police has gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.
If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then Warwickshire Police is the force for you.

MAIN RESPONSIBILITIES:

1. To quality assure, link, cross reference, update and process crimes and incidents in Athena in accordance with Force Policy and the National Crime Recording Standards.
2. To quality assure crime/incident inputs to meet the ‘Right First Time’ ethos.
3. To pro-actively resolve issues of systems errors upon discovery (this includes recording, linking and misidentified nominal records).
4. To assess information to identify vulnerability and risk within incidents to determine requirement for officers to be deployed.
5. To provide administrative support including taking telephone calls and liaising with other departments/teams.
6. To support front line staff upon request regarding Crime/Incident Policy for recording.
7. To ensure Customer Service Standards are applied to the victims of crime in accordance with Victims Charter.
8. To mentor and support other members of the team as required.
9. Accurately update, retrieve and interrogate all IT systems.
10. To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.