Inbound Customer Service Officer

at  Webhelp

LOCATION

Brisbane, Australia
Job Title:
Inbound Customer Service Officer
Job Description
Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!
Want to feel good about the work you do? Looking to make a career change heading into the New Year or avoid the Christmas uncertainty?
Take the first steps and start a rewarding career at Concentrix + Webhelp by joining a diverse and passionate team that assists Australians in need to access Government entitlements. We are growing and looking for Customer Service Officers to join our Brisbane team and this is your chance to make a meaningful impact through amazing customer support.
Join a fun-filled, future-focused, and experienced team as you take inbound calls to provide guidance, support, and encouragement in navigating digital solutions. With system and content training, alongside ongoing support, this role is ideal for anyone looking to start a career they will love.

KEY ROLE DETAILS:

• Hourly rate of $26.77 p/h + Super + Incentives
• Incentive payments of up to $480 per month
• Ongoing and secure opportunities
• Full time and part time roles available, PT roles must attend FT training for 4 weeks and at least 30 hours per week after training
• Monday to Friday rotating roster of 7am - 8pm. Reclaim your weekend!
• Centrally located in the heart of Brisbane, 100 metres from Central Station
• Comprehensive training and support

ROLE DUTIES:

You will support our valued customers with their account enquiries. You will be the first point of contact for inbound customer enquiries and will provide a refreshing and positive experience every time.