Income Verification Officer

at  Fairstone

Do you possess strong analytical and arithmetic skills?
Are you passionate about growing in the lending or automotive industry?
Do you have an eye for detail and impressive investigative skills?
Are you energetic and a great communicator?
Do you want to work with a company that loves to promote from within?
If this sounds like you, we’d love to meet you!!

WHO WE ARE:

Eden Park Inc. (“EdenPark”) is a dynamic automobile finance subsidiary of Fairstone Bank.
Come join Fairstone Financial as a Junior Income Verifier.
Be part of Canada’s leading provider of responsible lending solutions to serve Canadians.
At Fairstone we invest in our teams. We offer a broad training program where you will be supported with professional development and encouraged to further build an exciting career with us!

WHAT WE OFFER:

• Professional Development: Paid coaching Training, paid eLearning courses (Fairstone University) an opportunity to build your customer service, sales, leadership skills and furthermore.
• $2000 to $5000 Employee Referral Program
• Employee Discounts; Phone plans, gym membership and many retailers’ discounts
• Up to $3000 on Education Support
• Base salary, with multiple incentives to give you an overall comprehensive compensation!
• Reward program with the opportunity to collect points for travel or goods!
• We offer 3 weeks of vacation, additional 6 days to use at your convenience (wellness days) in addition to financial statutory holidays.
• Pension up to 6% Contribution program as follow: 3% company donation, and up to 3% more to match your contribution.
• Comprehensive benefit package; adjustable to your needs (with access to virtual healthcare)

A regular day for you will include:

• Review and verify applicant income and employment information
• Process any income and/or trailing documents received
• Managing a busy workflow while maintaining a high level of accuracy and meeting defined service standard and turnaround times
• Follow up with assigned dealerships to resolve pending/missing items via phone, fax and email, communicate and resolve issues
• Update records of customer interactions, process customer accounts and file documents
• Carefully review applicant proof of income and employment documentation to ensure legitimacy and accuracy
• Contact employers over the phone to further corroborate the information in a professional manner
• Provide prompt, efficient, detailed customer-oriented service to all stakeholders
• Perform all other duties as assigned

Must-haves!

• You possess excellent verbal and written communication skills.
• You thrive in a fast-paced, ever-changing environment.
• You possess exceptional attention to detail while operating under a sense of urgency.
• You have strong analytical and arithmetic skills.
• You know your way through advanced internet browsing and have amazing investigative skills
• You communicate clearly over the phone and have strong listening skills.
• You can manage a busy workflow and multi-task effectively.
• You are tech-savvy and know your way through Microsoft Office Suite and Outlook

Extra- awesome to have:

• Previous experience in a lending, automotive-related business, or financial services
• You are fluent in English and French
• Post-secondary education

Working condition

• You have flexible availability to work. Working hours can range anywhere between 9 AM to 9 PM EST Monday to Friday with alternating Saturday shifts; schedules are completed a month in advance and shifts are rotating.

WE ARE PROUD TO BE: Montreal’s Top Employers 2022 by Canada’s Top 100 Employers!
We are honored to be recognized for offering a best-in-class workplace, incentives, and initiatives to our dedicated employees who have helped build Fairstone into an employer of choice.
Learn more:
https://www.fairstone.ca/en/about/canadian-lender
Follow us on LinkedIn:
https://www.linkedin.com/company/fairstone/mycompany/
If you’re seeking a role with a growing business that values employee development, Fairstone is the right place for you!
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
WE ARE PROUD TO BE: Montreal’s Top Employers 2024 by Canada’s Top 100 Employers!
Learn more:
https://www.fairstone.ca/en/about/canadian-lender
Follow us on LinkedIn:
https://www.linkedin.com/company/fairstone/mycompany/
If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.
Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.
Time Type:
Full time
Job Type:
Permanen

Please refer the Job description for details