Indigenous Hospital Liaison Officer

at  Queensland Health

Under s25 of the Anti-Discrimination Act 1991, there is a genuine occupational requirement for the incumbent to be Indigenous to the Aboriginal or Torres Strait Islander Community.
About the role
Permanent full time opportunity to be responsible for the delivery of culturally appropriate health care to Aboriginal and Torres Strait Islander patients, including supporting accessible and equitable health outcomes, in the context of meeting individual needs.
About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health’s values:

• Advocate on behalf of Aboriginal and Torres Strait Islander patients and attend to their needs by providing comfort and support, through the provision of culturally appropriate and relevant advice and liaison services, during acute in-patient admissions and outpatient occasions of service.
• Support clinicians in communicating treatment plans, discharge planning and clinical information to Aboriginal and Torres Strait Islander patients and their families, utilising a culturally appropriate and evidence-based framework.
• Support increasing Cultural Capability of Clinicians and Staff through the provision of on-going education and training in the cultural needs of Aboriginal and Torres Strait Islander patients, appropriate communication strategies and the importance of establishing rapport with the patients.

Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it’s so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Job ad reference number: STR565567. Close date: Thursday, 30 May 2024.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTEDThis work is licensed under a Creative Commons Attribution 3.0 Australia License

Please refer the Job description for details