Indoor Sales Engineer (Technical)

at  HYDRATECH INDUSTRIES PTE LTD

REQUIREMENTS :

• Possess at least a Diploma in any Engineering / Technical Field.
• Preferably with at least 1 – 2 years of relevant working experience
• Prior work experience in similar industry; or in technical support / technical customer service; or in handling / processing technical sales related to mechanical / hydraulics is highly desirable.
• Excellent in MS Office and knowledge in SAP will be advantageous.
• Meticulous and excellent follow up skills.
• Good customer service and communication skills.
• Able to work under pressure with minimal supervision and multi-tasking.

• Handle technical enquiries and follow up with customers’ request and prepares quotations.
• Provide technical and sales support / assistance to the Sales teams
• Handle a group of the customer account and prepare weekly sales report and generate other reports upon request.
• Understand customer’s needs, requirements, application and recommend products & services accordingly.
• Perform technical calculation and sizing of high pressure pump, valve and etc.
• Respond to customers’ enquiries such as quotations, order status, delivery schedules etc promptly.
• Maintain customer focus at all times and strive to exceed customer expectations wherever possible
• Regularly update customer data base and quotation status into SAP system and maintain Sales records.
• Develop a thorough understanding of company complete range of products and services.
• Any other duties as assigned by Superior