Infor M3 Support Analyst- Perm/Contract- Dublin
at IT Alliance NI Ltd
Dublin, County Dublin, Ireland -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 29 Jun, 2024 | Not Specified | 29 Mar, 2024 | 2 year(s) or above | Finance,Models,Manufacturing,System Administration,Cloud Computing,Agile,Active Directory,Rest,Operations,Control Center,Sql,Microsoft Operating Systems,Higher Education,Iis,Working Experience,Security,Distributed Systems,Azure Active Directory | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Infor M3 Support Analyst required for a role with a client based in Dublin.
- Hybrid Working Model (3 days onsite)
My client is open to hiring a contractor or on a permanent contract basis.
This is an excellent opportunity for a suitable candidate to support the move from Traditional to Modern technologies and broaden their skills by implementing and supporting markets leading technologies.
Key Areas of Responsibility:
- Own incidents and carry out investigations to support the root cause analysis
- Work with M3 Application team to monitor the queue for defects
- Liaise with support management providing feedback and updates on issues and customer escalations
- Administer and maintain Infor M3 system and Life Cycle Manager
- Administer and maintain Infor OS and the ION Grid
- On-call rotation cover for production down incidents
- Provide operations and project support for the M3 on-premises and cloud environments for M3 issues reported by the production and project users
- Work with Application support to maintain on-premises and cloud environments by upgrading to the latest version of the M3 products
- Work with Application support of project activities by installing/upgrading M3 products and third parties on the test environments
Key Requirements:
- 2-3 years’ experience of ERP M3 13.x software technical support
- Bachelor’s degree or higher education in Computer Science or related areas
- Experience with REST, SQL, IIS
- Knowledge of the following Infor M3 areas - Sales, Manufacturing, Finance, System administration, Supply Chain management, Operations
- Experience with OpenText StreamServe Design Center, Control Center
- Familiar with Cloud Computing and Distributed Systems
- Familiar with Agile and Scrum/Kanban methodologies and practices
- Knowledge in software development processes, models, life cycles, and methodologies.
- Skilled in Microsoft Azure cloud services design, deployment, management, security, and audit
- Familiar with Active Directory and/or Azure Active Directory
- Working experience of Microsoft Operating systems, Win10, Server 2012/16/19
- Experience supporting a 24 x 7 critical ERP environment.
How To Apply:
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Responsibilities:
- Hybrid Working Model (3 days onsite
REQUIREMENT SUMMARY
Min:2.0Max:3.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT
Graduate
Computer science or related areas
Proficient
1
Dublin, County Dublin, Ireland
