Information and Engagement Officer

at  Department of Justice and Community Safety

Job Description

• Ongoing full-time opportunity to work within the Victorian Equal Opportunity and Human Rights Commission
• VPS Grade 3: $74,580 - $90,558 plus superannuation.

About the Commission
The Victorian Equal Opportunity and Human Rights Commission is an independent statutory body with responsibilities under Victoria’s key human rights laws - the Equal Opportunity Act 2010, the Racial and Religious Tolerance Act 2001, the Charter of Human Rights and Responsibilities Act 2006 and the Change and Suppression Practice Prohibition Act 2021.
Our vision is for a fair, safe and inclusive Victoria where every person is respected and treated with dignity. We work with others to eliminate inequality and build a community that respects and promotes human rights and equal opportunity.
We are a small and buzzing organisation that embraces creativity, accountability, rigour and empathy as our values. Our teams are filled with highly motivated, conscientious, and collaborative people who love what they do and uphold our values.
We know that our work has the greatest impact when it is informed by diverse experiences and perspectives.
All roles at the Commission can be worked flexibly and we highly encourage applications from underrepresented groups such as First nations people, people from culturally diverse backgrounds and people with disabilities. We also encourage applications from applicants who represent intersectional views, attributes and perspectives and lived experiences of the diverse communities we support. Please contact us if you require any adjustments to participate in the recruitment process at veohrc.peopleandculture@veohrc.vic.gov.au.
The Commission is committed to fostering a culturally safe and respectful workplace for all staff. We seek to prevent harm and recognise that our staff, communities’ children and young people’s rights, relationships, identity, and culture must be recognised, and respected, their voices heard, and their concerns acted upon.
If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with us at veohrc.peopleandculture@veohrc.vic.gov.au
For more information on working with us please visit https://www.humanrights.vic.gov.au/
About the Role
The Information and Engagement Officer works closely with the Senior Advisor, Human Rights Information and Enquiries, to provide a legal information, referral, and triaged enquiry service, to deliver targeted and strategic community education sessions and community engagement activities, and to assist with continuous improvement of service delivery.
The Information and Engagement team sits within the Education and Consultancy Branch, and the Information and Engagement Officer is part of this team and Branch.

Qualifications

• A relevant tertiary qualification or commensurate professional experience is desirable

SOME OF YOUR DUTIES WILL INCLUDE:

• Provide accurate and timely information via telephone, email, letter and in person on the equal opportunity, human rights and vilification legislation and the full range of the Commission’s activities and services
• Prepare correspondence to individuals, community groups and organisations responding to enquiries about the Commission’s laws, roles and services
• Provide accurate referral to external bodies in relation to matters outside of the Commission’s jurisdiction
• Participate in community engagement activities including assisting in delivering information sessions about the Commission’s laws and services
• Prepare planning documents to support the functions of the enquiries team and Education and Consultancy branch
  To learn more about this role before applying, please read the attached position description.
  About you

TO BE SUCCESSFUL IN THIS ROLE, YOU WILL HAVE:

• Proven experience in the provision of information services, preferably within a statutory framework
• Knowledge and understanding of the Victorian Equal Opportunity and Human Rights Commission and its legislation, or capacity to quickly gain this knowledge
• Demonstrating engagement skills using a variety of approaches to inform, collaborate and involve communities and organisations

Qualifications

• A relevant tertiary qualification or commensurate professional experience is desirable.

How to Apply
Please click the Apply button on this advertisement.
To be considered for this position, applicants are required to submit a resume and cover letter (no longer than 3 pages) summarising their skills and relevant experience against the key selection criteria. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad or veohrc.peopleandculture@veohrc.vic.gov.au.