Information Technologist: Asset Support (HEO 6)

at  University of South Australia

• Open to Australian Aboriginal Peoples and UniSA employees only
• Full-time, fixed term contract until 10 February 2025 based at the Mawson Lakes campus
• Salary Band: $87,955 – $96,696 per annum (plus 17% superannuation)

ESSENTIAL SKILLS AND EXPERIENCE

• Relevant tertiary qualification (normally a degree) or equivalent knowledge and skills in an information technology environment
• Significant relevant professional information technology experience in the development, support and documentation of a MS Windows based workstation Standard Operating Environment in a complex, networked environment
• Demonstrated knowledge of software licensing requirements and procedures
• Practical knowledge and demonstrated experience of the ITIL Service Management Framework, particularly in relation to asset management and the Configuration Management Database
• Demonstrated experience in Excel and Database query and reporting tools to produce complex reports to inform business strategy and decision making

Reporting to the Coordinator: ICT Support Services Projects, the Information Technologist: Asset Support is responsible for the technology required (including software and database management) to implement and manage the entire life cycle for IT assets across the University associated with end user computing and for providing technical advice on appropriate technologies for different business areas.
The Information Technologist: Asset Support will ensure that standardised software and hardware configurations are produced to assist the streamlining of efficient support where feasible.