information technology (IT) support analyst
at DNSnetworks Corporation
Ottawa, ON, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 19 Jul, 2024 | USD 65000 Annual | 19 Apr, 2024 | 3 year(s) or above | Internet,Extranet,Jira,Mac Os,Linux,Technology,Android,Project Management Software,Sharepoint,Management Software,Servers,Active Directory,Device Drivers,Networking Software,Intranet | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
- Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week
- Education: College/CEGEP
- Experience: 3 years to less than 5 years
COMPUTER AND TECHNOLOGY KNOWLEDGE
- Android
- Information Technology Infrastructure Library (ITIL)
- Jira
- iOS
- Linux
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Extranet
- Intranet
- Internet
- Servers
- Desktop applications
- Enterprise Applications Integration (EAI)
- File management software
- Security software
- Word processing software
- Mail server software
- Project management software
- Database software
- Mac OS
- Quick Books
- MS Active Directory
- MS Office
- MS Windows
- SharePoint
WORK CONDITIONS AND PHYSICAL CAPABILITIES
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Sitting
Responsibilities:
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
REQUIREMENT SUMMARY
Min:3.0Max:5.0 year(s)
Information Technology/IT
IT Software - Network Administration / Security
IT
Graduate
Proficient
1
Ottawa, ON, Canada
