Information Technology Manager

at  Starburst

AS A INFORMATION TECHNOLOGY MANAGER AT STARBURST YOU WILL:

• Lead and mentor a small team of IT professionals, fostering a collaborative high-performance culture.
• Be responsible for IT infrastructure, and application management strategy, ensuring system reliability, security, and scalability to support the business.
• Oversee hardware distribution/collection and maintenance, asset inventory, and endpoint management processes, including peripherals and office technology.
• Develop and maintain excellent documentation, both to support internal IT processes and to guide end-usersProvide a high quality helpdesk experience to Starburst employees.
• Gather and incorporate feedback from stakeholders and focus groups.
• Clearly communicate changes in policy, technology, access, and experience early and often.

We are looking for an Information Technology and people leader who is customer obsessed. You believe that success is found through people, not technology, and that the best antidote to shadow IT is strong user adoption. You will leverage your extensive knowledge, and ability to build relationships, to strategically up-level the employee experience. You will empower a global remote workforce to do their best work, securely and with low friction. You will drive innovation and efficiency across the business using technology and automation, and partner closely with Security and GRC to maintain a robust cybersecurity posture.