Infrastructure & Automation Engineer

at  Community Fibre

Hi there! Thanks for stopping by our job ad.

We’re London’s largest and fastest 100% full fibre broadband provider, bringing better internet to Londoners since 2013. Unlike most providers, we build, own and operate our dedicated fibre optic network and install it directly into the home, meaning we can deliver a super-fast connection at prices the national providers find hard to beat. We’re a relatively new company to the market, but since establishment:

• We’re the only broadband provider on the market offering residential speeds up to 3,000 Mbps.
• Our network covers over 1.3 million properties in London, which is more than one third of homes in the UK’s capital city.
• We have over 800,000 properties under wayleave agreement and are currently working in partnership with more than 200 of London’s biggest landlords.
• We have freely connected over 600 community spaces in 24 boroughs, giving more Londoners free access to fast, reliable broadband.

We’re proud of our achievements so far, but we are not complacent and definitely not stopping here. To help us get to our future, we’re looking for forward thinkers, people with big ideas, people passionate about technology and most importantly hard working team players to join us and be a part of our growing business.

THE EXPERIENCE WE’RE LOOKING FOR YOU TO BRING:

• The Engineer should have 3-5 years of experience working as a senior engineer in a monitoring engineering environment.
• Advance experience in monitoring infrastructure and applications using tools like Zabbix and Grafana Enterprise and or Cloud.
• Advance experience of SNMP polling, trap and streaming telemetry, MIB & OID understanding and translation.
• Good knowledge of programming languages Python / Ansible.
• Working with automation / DevOps tools.
• Competent/Advanced MS Excel (or other analysis tools).
• Proficient in writing technical documentation for all audience levels.

JOB PURPOSE:

The purpose of this role is to maintain and deliver improvements to CFL’s capability in proactively providing a seamless service, maintaining systems and ensuring teams have the right tools to operate and maintain the network.
This role takes direction from Systems Technical Architect and also leads on projects, proactively developing systems capabilities. The role continuously improves monitoring functionalities for the Network Operations and customer facing teams and delivers automation for network delivery.

WHAT YOU’LL BE DOING:

• Work in the Network Engineering team to deliver amazing projects in an amazing team.
• The Infrastructure and Automation Engineer is responsible for designing, testing and implementing full automation of building and maintaining ISP networks at scale.
• They have the responsibility of the design, integration, deployment, and performance evaluation of the full end to end Network (Core-Distribution-Aggregation-Access) following a continuous integration and development approach on all aspects.
• Analyse technical architecture of Network (Core- Distribution and access levels) to understand dependencies, points of failure, impacts, to provide recommendations for Network and continuously improve resiliency across our infrastructure.
• Create and implement high and low-level designs in alignment with architecture principles and standards.
• Maintaining knowledge of current and future information security threats and challenges.
• Adept and creative skills for solving complex technical network across multiple functions.
• In-depth troubleshooting, troubleshoot issues efficiently while effectively communicating escalations and outcomes.
• Network aptitude. The skill to take a new technology, research it, test it in the lab and deploy it live.
• Lead significant projects including design, development, integration and deployment
• Continuously improve existing automated functional and non-functional monitoring scripts and tools.
• Supporting Operations in their patching schedules, and acting as an escalation point.
• Act as a senior member for the Network Technology team, providing an escalation point and acting as a mentor to other engineers in the team.
• Provide technical support to the team and the wider business and take part in an on call 4th line support rota.Any reasonable request within your range of competence as required by your Manager.