Infrastructure Manager

at  Great Places Housing Group

INFRASTRUCTURE MANAGER

The Tech Service Team at Great Places is essential in providing our colleagues with a modern and innovative infrastructure platform. We have a cloud first philosophy and are continuing our journey to Azure; we like to be ahead of the curve. We are keen to develop our inhouse capabilities and are looking for an IT Infrastructure Manager who has broad experience to lead our team onto the next phase of our journey.

What you’ll be doing

• Managing a team of Infrastructure Specialists delivering projects for Great Places Housing Group and providing BAU technical support.
• Managing and monitoring of Great Places Azure and on premises infrastructure to ensure system stability.
• Provide strong change management leadership to ensure changes are implemented smoothly with minimal disruption
• Work closely with the Infrastructure security specialist to ensure the highest level of cyber security
• Identify opportunities for continuous improvement including process and automation to enhance the effectiveness and efficiency of IT Infrastructure.
• Work with the infrastructure team to ensure all delivered solution are comprehensively documented.

What you will need

• Proven experience as an IT Infrastructure Engineer, ideally including team leader responsibilities
• Experience of Active Directory Configuration including LDAP structures
• Experience of running a complex IT infrastructure, including Networking, Office365 and Cloud applications
• Excellent problem-solving/ troubleshooting abilities, and confident in communicating with internal and external stakeholders at all levels

What we will need from you

• A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
• A passion to advocate on behalf of people and communities
• Commitment to work in partnership with others for the benefit of Great Places
• A commitment to continuous learning and improvement
• Ability to work flexibly and when needed outside normal working hours to ensure service continuity
• As a line manager you will need to actively support your colleagues with their development and well-being therefore management or leadership experience is essential.

What we give you in return for your hard work and commitment

• Pension | DC scheme (up to 10% contribution from both colleagues and Great Places)
• WPA | Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members
• Annual leave |Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
• Flexi time | Allows colleagues to achieve a healthy work life balance whilst carrying out requirement of the role. A maximum of 13 days flexi can be taken in a year
• Greater Working | We offer Hybrid and flexible working to fit your schedule as well as the requirements of the business, so you can work to your greatest ability
• Professional fees | The business pays the cost of one professional membership fee for each colleague
• The Market Place |high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
• Health and wellbeing initiatives | Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing

• Managing a team of Infrastructure Specialists delivering projects for Great Places Housing Group and providing BAU technical support.
• Managing and monitoring of Great Places Azure and on premises infrastructure to ensure system stability.
• Provide strong change management leadership to ensure changes are implemented smoothly with minimal disruption
• Work closely with the Infrastructure security specialist to ensure the highest level of cyber security
• Identify opportunities for continuous improvement including process and automation to enhance the effectiveness and efficiency of IT Infrastructure.
• Work with the infrastructure team to ensure all delivered solution are comprehensively documented