Infrastructure & Operations (I&O) Senior Manager

at  PepsiCo

Overview:
Applications are invited for the permanent position of Infrastructure & Operations (I&O) Senior Manager within the PepsiCo IT team based in Carrigaline, Cork.
We are the concentrate team in PepsiCo (PGCS) working across the Beverage, Nutrition and Snacks categories to deliver concentrate for many of PepsiCo’s mega brands including Gatorade, 7Up and Pepsi. We are at the heart of PepsiCo products, sourcing ingredients to manufacture more than 1,200 recipes for our brands. We are a global organisation, situated in 16 locations across 9 countries offering careers in various functions from Manufacturing, Supply Chain, Procurement, Quality, Finance, R&D, HR and IT. We want team members who can collaborate in our fast-paced global organisation and are passionate about creating and delivering much-loved household brands to markets across the world.
Our Information Technology (IT) team is going through an exciting time. PepsiCo is transforming the way we use technology across all areas of the business, and IT act as our partners, advisers and service providers on this journey. Many of our IT roles have an international focus, and support internal clients across multiple countries, helping them to identify, deploy and optimise the technology needed to deliver outstanding results. Do you have a passion for solving business challenges by leveraging technology? If so, we could take your talents to a whole new level.
The Infrastructure & Operations Senior Manager is a key role with the PepsiCo IT team. The role is responsible for the IT Operations and Delivery of the I&O strategy for PGCS. The role has multiple technical teams reporting into it across several geographies and supporting PGCS plants in 8 countries. The teams include Compute, Networks and Workplace Services (WPS) with ~10 PGCS & ~8 contract resources, and 3rd party suppliers in managed services.
This global position leads all Infrastructure Operations & Delivery for PGCS, ensuring the IT infrastructure fully supports PGCS operating business needs and is maintained to PepsiCo IT global standards. The role has responsibility for IT Delivery to PGCS including, IT-OT and IT delivery to Engineering programs and plant/field operations and delivery for PGCS. The remit includes International Beverages executive support.
The incumbent will interact on an on-going basis with the senior IT leads in PGCS and with other global /sector counterparts at a senior level throughout PepsiCo. With the critical nature of supply that flows through PGCS, this is a key role to ensure IT is delivering the service level needs across the full scope of PGCS’ global operations.
Responsibilities:

ADDITIONAL/DESIRED QUALIFICATIONS OR EXPERIENCE

• Broad technical capability as well as excellent communicator and ability to influence senior management in IT and PGCS business teams
• Ability to operate in complex, global matrix environment
• Strong people and technical team management capability, virtual team management
• Program management capability
  PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes Lay’s, Doritos, Cheetos, Gatorade, Pepsi-Cola, Mountain Dew, Quaker, and SodaStream. PepsiCo’s product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.
  Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the centre of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. For more information, visit www.pepsico.com.
  For the purposes of external advertising, we have called this role an Infrastructure & Operations Senior Manager. However please note that the internal job title the successful candidate will have will be Strategy & Transformation, Infrastructure & Operations Sr Manager.

• Responsible for all PGCS IT Infrastructure & Operations including delivery (compute, network & workplace services).
• Responsible for the delivery of the IT Sector I&O Plan (AOP) based on PGCS IT needs. AOP management of baseline and investment spend associated with responsibilities. Providing forecast to PGCS plants for capital expenditure based on Technology Lifecycle Management (TLM)
• Stakeholder management within Enterprise Services, CISO, PMO, plant IT teams and PGCS business.
• Manage and support the Sector I&O team in line with PepsiCo best practice and policy. Ensures appropriate staffing levels/staffing sourcing to meet strategic and tactical needs.
• Operates in partnership with the BRM, Enterprise Solutions, Security/EA and PMO organizations on tactical and strategic issues as well as day-to-day operational activities.
• Provide oversight and management of I&O solution delivery across multiple projects, functions and locations. Manages organizational goals for IT Sector I&O and ensures they are met or exceeded by the team.
• Manages all key metrics to ensure service level targets are met for PGCS. Support for Disaster Recovery (DR), Business Continuity Program (BCP) and ensures execution for DR/BCP and Security/Risk program execution for PGCS.
• Managing operations for compute (infrastructure), Operations Technology (OT) for manufacturing, network (including video conferencing) & workplace services infra (desktop, laptop phone) that supports the PGCS business functions located in data centers and PGCS field sites/Distribution Centre’s
• Planning and delivering compute, network, end user and secure enclave infra associated with PGCS digital transformation programs (Digital Factory, Digital Labs, Digital Asset Security, Gemini)
• Manage engagement and escalation with PGCS & Global IT teams, represent PGCS at Compute, Network, Workplace Services at global IT forums
  IT management of the IB Dublin office and the associated executive stakeholder management
  Qualifications: