Infrastructure Senior Executive, Office of Technology Management

at  SOTA

SUMMARY OF JOB

He/she will be responsible for school-wide IT Infrastructure, which includes servers, networks, cloud applications, and endpoints. He/she will modernise the infrastructure to drive the adoption of advanced technologies and bring more excellent value to SOTA. In addition, as an Executive/Senior Executive, you are expected to assist in resource and budget planning.

JOB REQUIREMENTS (EDUCATION, EXPERIENCE AND KNOWLEDGE/SKILLS)

• Diploma / Degree in Information Technology, Computer Studies, or a similar discipline.
• IT Certifications such as ITIL/MCSE/Cisco
• Preferably at least 3 years of experience in infrastructure/server support, preferably in an education institution
• Strong working knowledge and ability to apply architecture concepts, frameworks and methodologies to projects
• A strong understanding of Microsoft Windows Servers/VMWare/Network Infrastructure is a must
• Good interpersonal communication, problem-solving and analytical skills.
• Good writing skills
• Able to work as a team.
  Interested applicants please email updated curriculum vitae to careers@sota.edu.sg. Please indicate the position title you are applying for in the subject field of the email.
  We regret that only shortlisted candidates will be notified.

• Involvement in IT infrastructure design, installation, and operations management of the school-wide IT infrastructure systems.
• Manage and ensure IT-managed service vendors are performing based on the SLA and achieving project milestones
• Provide solution and guidance expertise to support the functional and technical design/change in the area of network, security and system control features.
• Design and implement plans to make sure servers and network structures meet business needs and scale up for future requirements.
• Perform a wide range of servers and network administration duties, including installation, debugging, maintenance, upgrades and general support for the router, firewall, switches, etc
• Prepare and maintain operational procedures and documentation
• Part of the Business Continuity Planning and Disaster Recovery Team
• Assist in planning for department budget and resource allocation
• Review opportunities to apply new technologies to drive continuous improvement in the IT Infrastructure space that adds value to SOTA
• Explore and manage online platforms and technology tools to support teaching and learning, such as ManageBac, Turnitin, ASC Timetabling, etc
• Provide after-hour support for Infrastructure-related emergencies as well as occasional weekend maintenance.
• Manage and maintain SSOE laptops, MOE IAMS and SLS accounts, School COCKPIT and any other MOE-related issues.