Injury Management Advisor

at  QBE Insurance

PRIMARY DETAILS

Time Type: Full time
Worker Type: Employee
To develop and promote injury management strategies that are focused on early injury recovery and durable return to work.

Injury Management Specialist

• Contract role - Newcastle office however would consider Parramatta (travel once per fortnight)
• Hybrid role - 2 days in office
• Retail and Insurance discounts from Day 1.

QBE’s Nominal Insurer business has been growing steadily and successfully since 2023. Reporting into the Manager, Injury Management, we are seeking a passionate Injury Management Specialist to provide coaching and support to a small to medium employer team; as well as contribute to the broader business success. The role will include:

• Provide proactive, expert injury management advice to claims staff and customers.
• Identify opportunities to review, develop and modify processes, procedures, standards, and guidelines in line with best practice.
• Comply with regulatory and legislative requirements relevant to medical and injury management intervention.
• Coach and empower case managers as they work closely with small to medium employers.
• Work collaboratively with a team of injury management specialists to contribute to the overall strategy and capability of injury management across the business.

About you

• Extensive experience in a workers’ compensation claims role or"similar"role”
• Formal qualifications in Allied Health, Clinical, supervisory and/or workplace-based rehabilitation experience
• Broad knowledge of workers compensation laws and compliance obligations with a core focus on legislative knowledge and work capacity decisions
• Demonstrated experience in supporting Case Manager coaching, decision making and technical claims management.
• Excellent people, communication, written, and networking skills.