Injury Management Specialist

at  WorkFocus Australia

Company Description
Join Australia’s most awarded wellness and work provider and set your career path to success!
If you’re passionate about making a real difference in people’s lives and providing excellent customer care, this is the place for you! Help your clients regain their independence and achieve their goals in life and work.
We want to see you succeed in your career, so the same dedication we have for supporting our clients, we also have for supporting you. We will champion your professional development, career progression and wellbeing.
Join us in helping make an impact
Job Description
As the Injury Management Specialist you will play a vital role in the success of the WorkFocus team by supporting the management of some of our largest customers. Drawing upon your extensive experience and strong profile within the industry, you will deliver services and implement Service Agreements with key customers requiring a specific focus as per business unit needs.

AS A VALUED TEAM MEMBER, YOUR RESPONSIBILITIES WILL INCLUDE:

• Maintain quality across customer as per SLA requirements in regard to rates, costs and durations
• Implement services as per Customer SLAs
• Coach team member to undertake work in accordance with customer requirements
• Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
• Represent WFA at public forums and on various committees as required
  Qualifications

WHAT YOU’LL BRING TO THE ROLE:

• Qualifications and relevant professional registration in Occupational Therapy, Physiotherapy, Exercise Physiology, Psychology or Rehabilitation Counselling (AHPRA, ESSA, ASORC, RCAA)
• Significant occupational rehabilitation industry experience
• Demonstrated experience in the delivery of occupational rehabilitation services and strategic management of a portfolio
• Demonstrated ability to independently generate referrals and build portfolio
• Strong communication and interpersonal skills with experience training, coaching and developing others
• Willingness to travel (car and license essential)
  Additional Information