Inquest Management Administrator

at  Berkshire Healthcare NHS Foundation Trust

Berkshire Health Care Foundation Trust (BHFT) are offering an exciting opportunity to work in an Administrative Role within BHFT’s Patient Safety Team, who are responsible for reviewing and investigating incidents within BHFT to ensure improvement and learning is applied across the organisation. The post holder will work alongside but not exclusively with our Inquest Manager to ensure reports, statements and evidence for HM Coroners NHS resolutions and partner organisations are prepared, collated, and delivered on time.
We are therefore looking for a flexible, highly motivated, and resourceful administrator to join our team. The ideal candidate will have excellent organisational skills, the ability to build excellent working relationships with a wide variety of people at all levels and administrative experience. Within the role you will undertake a variety of administrative tasks to help our Patient Safety Team and Inquest Manager ensure that reports are provided to our Internal and external partners in a prompt and timely way.
Experience of working in the NHS is not essential but would be advantageous.
The post holder will provide a high level of administrative support and maintain effective office processes and procedures within the Patient Safety Team with particular focus (but not exclusively) on:
Inquest Management
Clinical Concerns
Litigation Claims
In addition, the successful candidate will work flexibly as required within the wider Patient Safety Team to gain a greater understanding of the Patient Safety Incident Response Framework (PSIRF) and how this is applied in Berkshire Health Care Foundation Trust.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

Computer literate with an ability to navigate around various systems and software packages including MS Office, Outlook, the internet and databases.
Experience of RiO patient focused computer system
Ability to work effectively in a team and under direction on routine tasks without the need for supervision, prioritising and managing workload.
Ability to use own initiative and apply a practical problem-solving approach in everyday situations.
Demonstrates confidential and effective written and verbal communication skills, with the ability to empathise, be supportive and sensitive to the needs of others.
Demonstrates an awareness of diversity in the community.
Demonstrates an enthusiastic and flexible approach.
Demonstrates excellent customer care and telephone skills.
Ability to apply attention to detail.
Knowledge of administration and/or office procedures
Previous knowledge or experience of working in an office and/or customer care environment, undertaking administrative duties.
Educated to GCSE Grade C, including English and Maths
For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply.
If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Derek Mitchell on 07866134147 or email: derek.mitchell@berkshire.nhs.uk who’ll be delighted to help.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required