Inside Sales Advisor

at  Blue Cross and Blue Shield of Kansas

Topeka, Kansas, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate15 Jul, 2024USD 29 Hourly15 Apr, 20242 year(s) or aboveGood communication skillsNoNo
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Description:

This job offers a unique opportunity to make a positive impact on the health and well-being of Kansans by guiding them towards the right insurance coverage. You’ll be more than just a salesperson, you’ll be a trusted advisor, helping individuals and families navigate the complex world of health insurance.
Two positions available – 1 Full-time – 40 hours/week, 1 Part-time 32 hours/week. Evening, weekends, and holidays are required on a rotating schedule for both positions.
This position is eligible to work remote, hybrid or onsite in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment
Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

Why Join Us

  • Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
  • Lead and Inspire: Guide and mentor your team to achieve their full potential and success.
  • Trust: Work for one of the most trusted companies in Kansas
  • Stability: 80 years of commitment, compassion and community
  • Professional Growth Opportunities: Advance your career with ongoing training and development programs.

What you’ll do

  • Complete required training and continuing education.
  • Use company sales model to convert leads to sales by best fitting prospects with products through a call center with both inbound and outbound structure.
  • Sell under and over age 65 products such as Medicare Supplement, Medicare Advantage and Part D. Sell direct enrolled individual health insurance products.
  • Upsell dental, life, cancer, hospital indemnity, disability, and travel policies.
  • Overcome sales objections and position products against competition while balancing intensity and integrity.
  • Successfully execute cold calls for sales leads with the goal of conversion to enrollment. Required to meet or exceed specific attainable sales goals monthly and annually.
  • Must meet or exceed department standards related to productivity measured through key performance indicators including outbound calls, call scoring and close ratio.
  • Proactively conserves policies in danger of cancellation.
  • Responsible for planning and completing daily activities associated with the sales process.
  • Accurately complete various detailed reports at prescribed intervals such as tracking production and competitive environment.
  • Responsible for communicating legislation at both federal and state levels, underwriting guidelines and rating practices that would impact either Blue Cross and Blue Shield of Kansas or our clients.
  • Responsible for obtaining and maintaining a Kansas Insurance Department license and certifications for solicitation of all products sold.
  • Responsible for understanding benefits, deductibles, coinsurance, waiting periods, product limitations and exclusions for under and over age 65 products.
  • Responsible for understanding, non-group and group lines of business and OBRA, COBRA AND MSP COBRA regulations.
  • Required to use telephone 90% of the day and required to sit 90% of the day. In addition, required to key data 50% of the day while managing multiple monitor screens.
  • Responsible for maintaining working knowledge of LTS/METS to ESM policies and procedures while minimizing MTM errors to meet or exceed company MTM standards, working in a timely manner.

What you need

  • High school diploma or equivalent
  • At least one year of internal experience in individual or group sales experience, sales coaching, or customer service, or two years’ previous sales or customer service experience with another company in a performance-based competitive sales environment.
  • Articulate and well-spoken with strong communication, sound judgement, professionalism, and human relations skills are required.
  • Ability to meet sales and overall performance targets.
  • Able to obtain and maintain a license issued by the State of Kansas for Health, Accident and Life Insurance. Ability to obtain and maintain Part D/Medicare Advantage and FFM certification annually.
  • Ability to handle fast paced telephone duties, emphasis is extremely heavy the last 10 days of the month. Must be able to make rapid decisions 75% of the average workday and be able to update a computer and make the required sale presentation at the same time.

Bonus if you have

  • Experience working in inbound sales environment.
  • Working knowledge of CSI, LTS, METS and other internal operating systems.
  • Working knowledge of over and under age 65 individual product lines, contracts and related operating policies and rating practices of the company and its subsidiaries as they interact with the individual product line.
  • Understanding of Kansas Insurance Department, Centers for Medicaid and Medicare, and the Affordable Care Act advertising and marketing guidelines.

Compensation
BCBSKS Grade: Non – exempt 14
Minimum hourly rate starting at $29.23
Salary determined based on education, skills and experience
Posting Close Date
April 17, 2024
Pay Rate Type
Hourl

Responsibilities:

  • Complete required training and continuing education.
  • Use company sales model to convert leads to sales by best fitting prospects with products through a call center with both inbound and outbound structure.
  • Sell under and over age 65 products such as Medicare Supplement, Medicare Advantage and Part D. Sell direct enrolled individual health insurance products.
  • Upsell dental, life, cancer, hospital indemnity, disability, and travel policies.
  • Overcome sales objections and position products against competition while balancing intensity and integrity.
  • Successfully execute cold calls for sales leads with the goal of conversion to enrollment. Required to meet or exceed specific attainable sales goals monthly and annually.
  • Must meet or exceed department standards related to productivity measured through key performance indicators including outbound calls, call scoring and close ratio.
  • Proactively conserves policies in danger of cancellation.
  • Responsible for planning and completing daily activities associated with the sales process.
  • Accurately complete various detailed reports at prescribed intervals such as tracking production and competitive environment.
  • Responsible for communicating legislation at both federal and state levels, underwriting guidelines and rating practices that would impact either Blue Cross and Blue Shield of Kansas or our clients.
  • Responsible for obtaining and maintaining a Kansas Insurance Department license and certifications for solicitation of all products sold.
  • Responsible for understanding benefits, deductibles, coinsurance, waiting periods, product limitations and exclusions for under and over age 65 products.
  • Responsible for understanding, non-group and group lines of business and OBRA, COBRA AND MSP COBRA regulations.
  • Required to use telephone 90% of the day and required to sit 90% of the day. In addition, required to key data 50% of the day while managing multiple monitor screens.
  • Responsible for maintaining working knowledge of LTS/METS to ESM policies and procedures while minimizing MTM errors to meet or exceed company MTM standards, working in a timely manner


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Diploma

Proficient

1

Topeka, KS, USA