Inside Sales Manager (m/f/d)

at  Clariant

Job ID: 38600 | Location: Frankfurt, Hesse, Germany
We are looking for a Inside Sales Manager (m/f/d) with English, German and Spanish for our BU Adsrobents & Additives in Frankfurt, Germany.

REQUIREMENTS

• Experience in inside sales, account management, or customer service, preferably within Additives or Specialty Chemicals.
• Minimum technical know-how to offer a product and provide recommendations to customers.
• Excellent communication, interpersonal and negotiation skills.
• Openness and ability to build relationships via digital channels.
• Proficiency in CRM, Microsoft Office Suite, SAP (other relevant digital tools nice to have).
• Team-oriented attitude.
• Languages: Corporate language: English C1-Level.
• Working with customers: German and Spanish B2-Level.

RESPONSIBILITIES

• Manage portfolio of accounts products.
• Negotiate price offers and set payment conditions.
• Conduct customer virtual interactions, product offering and clarification of basic technical enquires.
• Coordinate lead management process within the region and take responsibility for monitoring and re-engage lost customers.
• Conduct regular exchange with Sales & Marketing to update on Sales performance and market trends.
• Create and manage orders and samples requests, by coordination with CSD / GBS / other internal teams to ensure customer order processing and delivery.
• Work closely with SCM on stocks and product planning.

Clariant is a focused specialty chemical company led by the overarching purpose of “Greater chemistry – between people and planet.” By connecting customer focus, innovation, and people the company creates solutions to foster sustainability in different industries. On 31 December 2023, Clariant totaled a staff number of 10 481 and recorded sales of CHF 4.377 billion in the fiscal year for its continuing businesses. Since January 2023, the Group conducts its business through the three Business Units Care Chemicals, Catalysts, and Adsorbents & Additives. Clariant is based in Switzerland.

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