Inside Sales Representative

at  Eargo

We’re Eargo and we’re on a mission to disrupt, innovate, and reimage the hearing industry. If you believe fun at work is non-negotiable and want to experience the joy of being a part of helping someone hear life to the fullest again— expect tears of joy— then this is the place for you! Our passionate, fast-paced, energetic team is driven by the belief that people shouldn’t feel like they need a hearing aid—they should want one. So, if working with some of the coolest, most talented folks around and making an impact every single day sounds like a dream gig, then we want to hear from you!
As an Inside Sales Representative (or as we internally call the role: Personal Hearing Guide (PHG)) you will use active listening skills and a consultative sales approach to quickly build rapport and trust, address the client’s needs and concerns, and gain commitment to move forward with the Eargo solution - all without interacting face to face. Our PHGs provide a premium experience that leaves the client feeling informed and confident in their decision.

REQUIREMENTS

• Four year college degree preferred.
• Proven track record in consultative sales, with a strong focus on active listening, building client relationships, and closing.
• Ability to remain focused and work independently in a remote environment, with a strong sense of internal motivation and initiative.
• Strong relationship building and counseling skills.
• Ability to manage time well and handle multiple priorities while maintaining a positive attitude and composure.
• Quickly able to embrace, learn, and apply changes and new procedures.
• Excellent verbal and written communication skills.
• Previous telesales experience is preferred.
• Proficiency with Google Suite preferred.
• Previous experience in consultative sales of a complex product is a plus.
• Experience with Five9 and SalesForce CRM is a plus.
• Strong desire to work in an innovative and dynamic company.
  Salary range posted is for base salary. Eligible to earn monthly commission as well. OTE, can expect to earn additional $4-6k per month in commission.

• Understand the hearing care industry and key business drivers and apply this knowledge to meet performance expectations.
• Educate and close prospective clients.
• Exercise your persuasive negotiating skills to influence outcomes and successfully overcome prospect objections.
• Develop and maintain excellent relationships with prospects.
• Update the prospect interaction in SalesForce CRM.
• Consistently achieve sales quota while striving to incrementally improve month-over- month.
• Develop and maintain a strong referral network of satisfied clients that refer friends and family to Eargo.
• Maintain a holistic understanding of the Eargo business model as it adapts and grows.
• Continue to enhance and develop your professional skill set through ongoing learning and development.
• Interact with clients via multiple mediums including email, phone and text, including making 80-100 calls per day on average.
• Consistently achieves monthly/quarterly Key Performance Indicators.