Inside Sales Representative

at  Westburne

Westburne is much more than electrical products. We are Canada’s market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry and we go above and beyond to help our customers and partners grow.
To learn more about Westburne, please visit us at LifeHere.westburne.ca and westburne.ca

The Inside Sale Representative - Kamloops (ISR), is responsible for promoting products and services to customers, responding to customer inquiries in a timely manner, making outbound calls to potential customers, and preparing customer quotes. Additionally, the ISR verifies stock availability, offers product knowledge to customers, expedites orders, and ensures customer satisfaction through post-order support. The role also involves utilizing Rexel CRM tools to track opportunities and customer interactions and maintaining product knowledge with digital tools and websites. The ISR is expected to stay informed about competing products/services, maintain excellent customer relationships, and utilize available training resources for professional growth. The ISR will also assist in the warehouse, counter area, and company events as needed. Reporting to the Branch Manager, you will support the field sales and project management teams. The job does not involve supervisory responsibilities.

How You Will Thrive With Us

• Sales Support, you will act as a liaison between the customers and field sales representatives
• You will make a personal impact, you consistently achieve a high level of customer service
• You will be a Brand Ambassador, by building brand recognition while supporting sales initiatives and enhancing customer experiences. You will consistently ensure that our corporate image is reflected.