Inside Sales, Solutions Sales Consultant

at  Ricoh

SOLUTIONS SALES CONSULTANT, INSIDE SALES

The Solutions Sales Consultant, Inside Sales, markets hardware-focused solutions and services to targeted small and medium sized corporate accounts. The role is mandated to drive sales revenue by converting pre-generated leads, growing existing customer base (cross-selling) as well as penetrating Zero Based Accounts (ZBA).

QUALIFICATIONS:

• Required: 1-3 years of direct sales experience in a Business-to-Business (B2B) context
• Preferred: Prior experience in Inside Sales roles
• Preferred: Prior experience in Technology, Hardware, Information Technology sectors
• Preferred: Degree in Marketing, Business Administration or related field

SKILLS:

• Strong business acumen; ability to effectively interpret and transmute business information to potential development opportunities
• Excellent interpersonal and communication skills; ability to quickly develop business relationships with both customers and stakeholders virtually or in-person
• Proficient negotiation skills; ability to tactfully influence, handle objections and problem solve
• Seasoned presentation skills; ability to create and tell compiling stories
• Robust technical fluency; with working knowledge of business applications (e.g. MS Office), Customer Relationship Management tools (e.g. Salesforce) and other research tools
• Sound analytical mindset; ability to understand and make meaning of numbers and data
• High degree of self-accountability and drive for success
• Time management and prioritization skills

OTHER REQUIREMENTS:

• Valid Driver’s License

• Meet or exceed assigned sales revenue targets
• Maintain and expand assigned customer portfolio by nurturing business relationships as a trusted advisor and strategic partner
• Prepare customer presentations and business proposals that align to Ricoh’s value proposition
• Customize product and service solutions based on customer value proposition
• Review sales leads and uncover opportunities throughout sales cycles
• Provide sales updates and progress reports to Sales Manager with regular cadence
• Utilize core Sales systems and resources including Salesforce (SFDC), Hoover, Power BI, LinkedIn
• Stay up to date with industry knowledge and trends including new products, services and pricing/payment plans
• Engage support resources as needed to problem solve enroute to resolution
• Prioritize and manage multiple deliverables while achieving objectives
• Participate, contribute and own overall team success
• Other duties as assigned by manager