Insight Analyst

at  Cabot Financial

Are you a commercially minded analyst? Do you have experience delivering analysis of portfolio performance, customer behaviour and process effectiveness to understand the drivers of business performance? If you’ve answered yes, then you could be the right person to join the Strategy and Analytics team.

• Project based delivery of statistical and empirical analytics.
• Data warehouse interrogation, extraction, collection, and manipulation using Python, SQL and Excel.
• Support the delivery of a Test and Learn environment for Collections Strategy providing effective measurement of trials using pre-agreed key performance indicators.
• Development of prototype reports to monitor portfolio performance, customer behaviour and process effectiveness.
• Employment of appropriate quality assurance techniques to ensure accuracy and validity of results.
• Provide peer review support to ensure the accuracy of analysis delivered by other members of the Insight group.
• Be a subject matter expert on data, operational analysis and customer behaviour. Identification and communication of improvements to data and business processes.
• Clear project planning and management to ensure work is prioritised and agreed deadlines met.
• Monitoring of impact of recommendations made to the business following their implementation.
• Work with other teams and departments to ensure results are accurate, understanding is correct, and resulting actions are implemented correctly across the business
• Contribute to the development of tools and techniques through both qualitative and quantitative methods to better understand
• Custmer Preference
• Custmer Propensity to Pay
• Custmer Affluency through both asset wealth and cash wealth
• Custmer engagement through a Omni-Channel strategy
• Custmer situational circumstances