Insight Analytics Manager - Online

at  Tesco

About the role
The insight team’s mission is to influence Tesco to make confident decisions because we understand Customers and Colleagues better than anyone. Our key priorities are setting the customer agenda, commercialising insight, business partnering internally and externally, storytelling and redefining insight.
In this varied and fast-paced role you will use your expertise in Data Analytics to create deep insights about our customers to support a programme of insight that meets our strategic goals, directly influencing key decision making. Robust and agile analytics, research, commercialisation, cross functional partnering, and curation are just some of the ways you will ensure we put customers at the heart of our business.

You will be responsible for

• Analysing data sets of multiple types (research, behavioural, panel, economic) to find insight about our customers, competitors and markets that we can act on. You will be accountable for leading the provision of analytics as part of our wider insight partnership to a specific part of the Tesco business
• Be the insight expert on project/programme teams, offering consultation on methodologies, store trials, customer behaviour/perception etc. This will include using analyst resource at your disposal to deliver reviews and recommendations then communicating these to the senior leadership teams
• Use expertise to produce accurate insight which develops and drives actions in support of our customer growth strategy. Collaborate with Insight Partners on how to best land this insight into the business, through excellent story-telling and embedding skills
• Actively build positive relationships with Analysts and Researchers in the team (including internal and external agencies) as well as those in other teams (Product, Channel, Property) and with our data science team in Technology. Directly manage the work plan of 2-4 analysts and data scientists split across UK, India and Dunnhumby
• Anticipate requirements for further insight support – liaising within the team to ensure these are part of future data, tools and capabilities being developed. Pro-actively alert to developments in the external analytics field
• Work closely with Insight Partners on briefs, and then lead projects from beginning to end – ensure these deliver against requirements, and are presented in a way to land the key messages with impact

You will need

• Strong analytical background applied across a number of areas using both simple and complex statistical models
• Skilled in extracting, analysing and interpreting data. SQL is required, experience using statistical / data analytics and dashboard creation software is useful e.g. R, Python, Tableau
• Brilliant communication and data visualisation skills are essential
• A curious self-starter that is keen to learn innovative ways and techniques

About us
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We’re committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco.
What’s in it for you

We’re all about the little helps. That’s why we give our wonderful colleagues bags of benefits. Including wellbeing services, an award-winning pension scheme and much, much more, our colleague reward package keeps on giving. And helps make every day a little better for you and your family. These include but are not limited to:

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Buy holiday salary sacrifice scheme (for salaried roles)
• Private medical insurance
• Retirement savings plan - save between 4% and 7.5% and Tesco will match your contribution
• Life Assurance - 5 x contractual pay
• 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks fully paid paternity leave
• The right to request flexible working from your first day with us
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
• A Colleague Clubcard for you & a family member (after 3 months of service), giving you access to lots of discounts in-store & online
• Great colleague deals and discounts, saving you money on everyday purchases, eating out and utility bills for the home
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here
• Opportunities to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want

Click Here to read more about the full range of benefits we have available for our colleague

• Analysing data sets of multiple types (research, behavioural, panel, economic) to find insight about our customers, competitors and markets that we can act on. You will be accountable for leading the provision of analytics as part of our wider insight partnership to a specific part of the Tesco business
• Be the insight expert on project/programme teams, offering consultation on methodologies, store trials, customer behaviour/perception etc. This will include using analyst resource at your disposal to deliver reviews and recommendations then communicating these to the senior leadership teams
• Use expertise to produce accurate insight which develops and drives actions in support of our customer growth strategy. Collaborate with Insight Partners on how to best land this insight into the business, through excellent story-telling and embedding skills
• Actively build positive relationships with Analysts and Researchers in the team (including internal and external agencies) as well as those in other teams (Product, Channel, Property) and with our data science team in Technology. Directly manage the work plan of 2-4 analysts and data scientists split across UK, India and Dunnhumby
• Anticipate requirements for further insight support – liaising within the team to ensure these are part of future data, tools and capabilities being developed. Pro-actively alert to developments in the external analytics field
• Work closely with Insight Partners on briefs, and then lead projects from beginning to end – ensure these deliver against requirements, and are presented in a way to land the key messages with impac