Insights and Visualisation Engineer

at  HCF

This role exists to build and deliver insights using visualisation and querying tools and to enable outcomes that lead to better decision making and promote self-service and data literacy

• Building and providing insights across business areas
• Develop subject matter expertise in the business area you work with
• Engaging with business users to consult and recommend best possible way to answer their business data questions.
• Providing rapid answers to business questions using a mix of queries and visualisations
• Supporting Ad hoc data requests from across business areas
• Integrate digital data such as website traffic and page views with warehouse to develop actionable insights to drive business decisions
• Building Customer segmentation analytics and campaign performance reporting
• Setting up monitoring and alerting mechanisms to identify data issues and exceptions
• Proactively organising training and development activities for business to facilitate adaption
• Proactively uncovering trends and behavioural patterns that don’t exist in the standard reporting
• Identifying new ways to provide insights, promote data literacy and enable power users to make decisions
• Designing and building reporting data models that support user self-serve reporting
• Providing specialist knowledge of data elements to drive user adoption, self-services and promote data literacy within the Business community
• Extracting and profiling data to understand structure, completeness and quality
• Validating through technical and business reconciliation that the data is correct and correctly understood
• Sharing expertise and contribute to solution design by raising ideas, challenging ideas and collaborating with the other teams to drive better outcomes
• Analysing, modelling, interpreting and enhancing sophisticated datasets for the wider business
• Applying independent judgement in creating new data solutions to business questions
• Managing multiple BAU and ad-hoc activities across the team to deliver high-quality outputs on time