Instructional Design & Development Analyst

at  CVS Health

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

POSITION SUMMARY

This is a hybrid position with a 3x per week in-office requirement. This role is open to any CVS Health location
This position is responsible for creating eLearning solutions for a variety of audiences within the CVS Health business units. As a critical part of the Business Excellence team within Enterprise Learning, Development and Performance, this role focuses on designing and developing top quality eLearning experiences in support of performance and business goals.

Uses formal instructional design methodology to design, develop and implement sophisticated, performance-focused and educational offerings via a variety of technology-based training methods.

• When designing training, conducts performance analysis to determine the expectations and gaps for the intended audiences.
• Incorporates feedback gathered by training strategy colleagues improve training, processes, and products.
• Writes storyboards for eLearning courses.
• Communicates regularly with program owners and stakeholders to manage the rollout of training materials and gather feedback on program effectiveness.
• Effectively relevant administrative requirements through the learning management system.
• Coordinates the training plan to include project plan and working with business and ELD&P partners as needed to ensure project goals and quality standards are met.
• Use authoring tools, such as Articulate Storyline 360, to create eLearning courses

REQUIRED QUALIFICATIONS

• 2+ years of experience in a corporate training or related function
• 1+ year of experience using eLearning authoring tools, such as Articulate Storyline 360
• 1+ year of experience translating raw content into storyboard format

PREFERRED QUALIFICATIONS

• Experience in application of performance-based instructional design methodologies, adult learning principles, performance consulting and educational media desired
• Education or experience in instructional design methodologies, adult learning principles and/or performance consulting with a focus on eLearning technologies and techniques

EDUCATION

Bachelor’s Degree or equivalent work experience

Please refer the Job description for details