Instructional Designer - Manager - EY Global Delivery Services

at  EY

EY Global Delivery Services (GDS) – People Consulting - SAP Learning Consultant Senior
Managing the global workforce in today’s fast changing and highly disrupted environment is becoming increasingly complex. As a member of our People Consulting practice, you’ll be part of a team that supports clients in aligning their HR function with the organizational plans while keeping employee experience as one of the core considerations. When you join us, you will gain cross functional, multi industry and a truly global work experience to take your career in the right direction.

THE OPPORTUNITY

We are looking for Instructional Design Managers with expertise in System Implementation/SAP projects to join our team. This is a fantastic opportunity to be part of a leading global professional services organisation whilst being instrumental in growth of the People Consulting team.

• Collaborate with SAP/Systems Implementation (SI) consultants, developers, subject matter experts (SMEs), and other key stakeholders to identify target audience training needs
• Utilize ADDIE, Kirkpatrick, and other recognized models to design and develop engaging SAP/SI course content and learning activities
• Determine instructional end goals and create supporting material/media for SAP/SI projects (audio, video, simulations, role-plays, games etc)
• Decide on the criteria used to judge learner’s performance and develop assessment instruments
• Ensure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterparts
• Be recognised as a subject matter expert in one or more areas of the SAP/SI domain
• Maintaining and updating the training materials and documentation according to the changes and updates in the SAP system and business requirements
• Effectively communicate and collaborate to build strong relationships with clients and other project team members
• Support development of collaterals, tools, techniques, and methodologies to develop the practice
• Contribute to thought leadership development for the SAP/SI learning domain

To qualify for the role, you must have

• Bachelor’s or associate degree with +10 years of relevant experience
• Proven experience and knowledge of SAP systems, modules, and functions, such as SAP FI, SAP HR, SAP MM, S4/HANA etc.
• Knowledge of multiple ERP systems, such as Oracle, Workday etc. is a plus
• Excellent knowledge of storyboarding, visual design principles, and branding guidelines
• Impeccable writing skills (grasp and command over English)
• Impeccable MS PowerPoint and MS Excel skills
• Ability to articulate design decisions, suggestions and provide creative direction
• Proficiency with one or more course authoring and learning tools: SAP EnableNow, Articulate Storyline, Adobe Captivate, WalkMe, Camtasia, Vyond, VideoScribe
• Practical knowledge and experience in instructional design principles
• Experience developing a wide range of digital learning deliverables: Web-based learning, Videos, Interactive PDFs, Webcasts, Podcasts, nano-learnings, VILT
• Ability to review learning deliverables developed by others
• Ability to develop learning estimations and proposals
• Excellent knowledge of assessment and evaluation methods and learning experience platforms

Ideally, you’ll also have

• A background in content design or content marketing
• Experience with a data-driven approach to instructional design, using both qualitative and quantitative data to optimize content efficacy
• Proven project management experience to take digital learning from concept to delivery
• Familiarity with website design, video technology and editing
• Knowledge of course development software and at least one Learning Management System

What we look for

• Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment
• Knowledge and experience of working in a cross-cultural setup

What working at EY offers
At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

About EY
As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world.
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